"Residence Hall Coordinator (Student Services Professional II)"

Position Summary

The Residence Hall Coordinator (RHC) provides leadership, management, and oversight of a student residential community housing approximately 350-800 students within the Residential Education Office at San Diego State University. Reporting to the Associate Director of Residential Education, the RHC is responsible for fostering a safe, inclusive, and developmentally focused living-learning environment that supports student success, retention, and well-being. This live-in position supervises and develops a team of Resident Advisors or Community Assistants, oversees daily operations of a residential facility, manages student conduct processes, responds to crises, and collaborates with campus partners to support a vibrant residential experience aligned with the mission of the Division of Student Affairs and Campus Diversity.

Key responsibilities:

• Lead and manage a residential community by promoting student engagement, accountability, and inclusive community standards.
• Supervise, train, evaluate, and support a team of 8-22 Resident Advisors or Community Assistants, including recruitment and ongoing staff development.
• Oversee administrative and operational functions of a residence hall or apartment complex, including facilities coordination, security, desk operations, reporting, and housing processes.
• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• Participate in a 24-hour on-call duty rotation, responding to student crises and emergencies and coordinating with campus and community partners.

Why Join Us?

• Play a direct role in shaping a dynamic residential community that supports student success, belonging, and holistic development.
• Gain significant leadership and supervisory experience managing professional-level responsibilities in a complex residential environment.
• Live and work on campus in a furnished apartment with meals provided when dining services are open.
• Build strong partnerships across campus while developing expertise in student conduct, crisis response, and community development.
• Join a mission-driven team committed to equity, inclusion, and excellence within a large public university.

If you are passionate about residential education, student development, and creating supportive campus communities, apply now to become a Residence Hall Coordinator at San Diego State University.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment.
• This appointment is for an 11/12 pay-plan position, renewable for up to three years total. The incumbent works 11 months per year and is paid over 12 months, with June 2027 as the anticipated off month.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity sub-division.

The Residential Education Office strives to provide safe and supportive on-campus living-learning communities where diverse students are challenged to develop holistically, as scholars, citizens, and leaders.

Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents' academic success, awareness and appreciation of diversity, and civic responsibility.

Residential Education's values are a set of core beliefs that guide our work with students, colleagues, faculty and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to:

• Achieve excellence in all that we do.
• Address students as unique individuals with multidimensional needs and unlimited potential for personal development.
• Promote integrity, accountability, responsibility, respect, and collaboration.
• Promote the connectedness between curricular and co-curricular learning.
• Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles.
• Maintain balance and perspective, serving as sound role models for others.
• Innovate, evaluate, and refine programs to best meet the needs of the changing student population.

To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18, and a variety of student assistants.

For more information regarding the Student Affairs Housing and Residential Education department, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.

Key Qualifications

• Completed Master's degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor is preferred.
• Presentation and program planning skills
• Learning community experience
• Experience as a student conduct officer
• Crisis intervention including serving in an on-call duty rotation for campus
• Student staff supervision

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

 Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.

• CSU Classification Salary Range: $4,659 - $6,626/month; hiring salary not expected to exceed $4,659/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.