Job Details

Department: Student Housing & Res Life

Salary: Commensurate with Experience/Education

Description:

Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a small or medium-sized department or program.
2. Oversees program expenditures and ensures adherence to budget.
3. Provides guidance to subordinate staff and evaluates performance.
4. May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications, scholarships and other operations.
8. Develops, implements and maintains appropriate policies and procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.

Additional Job Posting Information:

The Residential College Manager reports to the Associate Director for Residential Life – Student Success, works collaboratively with the Assistant Vice Provost for Undergraduate Student Success, and supports the Residential College Faculty Directors. The Program Manager’s primary role is to oversee the implementation of Residential Colleges (RC), provide comprehensive administrative, operational, and programmatic support to the Residential Colleges, ensuring coordination, continuity, and sustainability of the model. The Program Manager will support Living Learning Communities (LLC), as needed, which focuses on connecting students’ residential living experiences with their classroom learning. The Program Manager will work directly with Residential College Faculty Director and Living Learning Community Liaisons to provide community experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Residential Colleges and Living Learning Communities:

• Partner with academic department Faculty Directors and faculty or staff liaisons to design, implement, and assess student success-based Residential Colleges and Living Learning Communities experiences to align with university and departmental goals, including training staff.
• Supports the Residential Colleges Faculty Director with program planning, purchasing, and implementation as well as tracks RC and LLC budgets.
• Co-leads recruitment efforts for Residential Colleges and Living Learning Communities, including outreach to campus partners and collaboration with Admissions and New Student Programs.
• Partners with Marketing and Communications to develop promotional materials, social media campaigns, and events that highlight RC and LLC benefits.
• Implement retention strategies to support student success and engagement within RCs and LLCs, with a focus on first-year student populations.
• Participate in move-in days with a focus on meeting and greeting new residents and families and supporters.
• Assist in the development, tracking, and maintenance of Memoranda of Understanding (MOUs) for Residential Colleges and Living Learning Communities that outline program goals, learning outcomes, departmental responsibilities, and assessment for both Student Housing & Residential Life and campus partners.
• Encourages student involvement in RC and LLC programs, traditions, and broader university engagement opportunities.
• Partners with the Program Manager for Residential Engagement and Student Success to provide Knowing, Connecting, Empowering (relational framework) programs for RC and LLC students on academic, career, and personal development making referrals to campus resources as needed
• Coordinates efforts with Housing Operations & Outreach to ensure that spaces are reserved and assigned for the RC and LLCs.
• Serve on the Residential College and Living Learning Community Oversight Committee.

Assessment:

• Track attendance and participation at RC and LLC and Faculty lead programs using university systems (e.g., Get Involved)
• Assess student learning and program impacts on retention and graduation for RC and LLCs residential student success initiatives.
• Collaborate with RC and LLC Liaisons and Faculty to provide annual reports and summaries that include student success data, programmatic outcomes, and assessment findings for internal and external stakeholders.
• Maintain program metrics, assessment data, and documentation to support continuous improvement and reporting

General:

• Remains current on best practices, emerging trends, and research in student learning, student development, residential education, higher education administration, and remaining current literature and innovative trends in the field, adopting and adapting applicable strategies for University of Houston initiatives focused on student success.
• Participate in department committees
• Maintain knowledge of federal, state, and local laws, UH MAPPs and SAMs and general policies and procedures applicable in a higher education residential life setting. Continue reading and studying current literature on student learning, student development theory, management theory, and student affairs.
• Establish and maintain collaborative relationships within the department, with other departments, student groups, the university community, and stakeholders.
• Work with and support cross-functional teams and to foster teamwork
• Develop strategies in line with the University and the department’s mission to enhance residents’ experiences. This includes recommending and initiating solutions to problems or issues in systems procedures, ensuring residents’ needs are continually met in a supportive, caring manner.
• Develop and sustain collaborative relationships with faculty, campus partner, and other stakeholders
• Performs other job-related duties as assigned