Residential Community Safety Officer

The Residential Community Safety Officer (RCSO) is an academic full-time hourly position that assists the Department of Public Safety (DPS) in maintaining safe access in Campus Residential Halls.

Education and Experience:

• High School diploma or GED required.
• Previous experience in a collegiate setting is preferred.
• Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
• Successful completion of a Field Training Program.
• Employment is contingent upon successful completion of a thorough background check which includes employment history, character references and a criminal records check.
• Upon hire, candidates must submit to a pre-employment drug test and future random drug screenings.

Skills and Knowledge:

• Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
• Ability to be creative and innovative in solving issues and problems.
• Good customer service skills and proven oral and written communication skills are essential.
• Assertive and helpful personality necessary.
• Attention to detail, focus and alertness required.

Responsibilities:

• The Residential Community Safety Officer (RCSO) is responsible for validating access at designated residential living center doors during specific scheduled hours.
• Validate the IDs of all persons entering the residential facility.
• Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
• When necessary, effectively communicate with non-authorized visitors SUs access policies.
• Use sound judgment and reasoning when faced with questionable or ambiguous situations.
• Be responsible for accurate time reporting.
• Prepare written reports regarding unauthorized access, including creating incident reports and judicial complaints.
• Utilize standard radio communications to report incidents to Public Safety.
• Foot patrol may be required.

About Syracuse University:

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.