"Resolution Specialist"

Job Details

Reporting to the Deputy Title IX Coordinator for Discrimination and Resolutions, the Resolution Specialist assists the DTIXCDR with needed non-punitive educational conversations, the resolution and adjudications of cases that are currently in the Office of Equal Rights & Title IX and to help enforce the University’s Sexual Misconduct Policy and Nondiscrimination and Equal Opportunity Policy.

Primary responsibilities would be to facilitate educational conversations and help with case resolutions and adjudications at the direction of the Deputy TIX Coordinator for Discrimination and Resolutions. Candidates must clearly understand policies and procedures relating to Title IX, Clery, VAWA, and their state counterparts. Candidates must be comfortable having difficult conversations, regarding sensitive and personal information. These conversations will be had with primarily students and as needed, with faculty and staff.

This position is identified as a Campus Security Authority (CSA) for Clery Act purposes and a Title IX Responsible Employee under Title IX. This designation requires annual training as well as other training requirements that the employee must complete. Any and all training requirements will be communicated to the employee. A CSA and Title IX Responsible Employee has ongoing reporting requirements in order to ensure compliance with the Jeanne Clery Act and Title IX regulations. Satisfactory completion and maintenance of associated training is required. Failure to meet these training requirements will result in disciplinary action, up to and including termination.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Conduct and facilitate educational conversations and case resolutions with students,These conversations will be delegated to the Resolution Specialist at the request of the DTIXCDR.
• To be comfortable having difficult and awkward conversations regarding sex and sexual misconduct.
• To be knowledgeable of Virginia and federal laws related to anti-harassment and nondiscrimination for all protected classes, and regulatory trends in higher education.
• To know the Sexual Misconduct Policy and the Non-Discrimination and Equal Opportunity Policy. To have regular and consistent meetings with the TIXC, TIXCIS, and TIXCDR, as well as the Intake Specialist Team regarding ongoing cases.
• Assess for campus safety concerns and refer such concerns to the appropriate persons or offices.This includes ensuring compliance with the Jeanne Clery Act, Title IX, and Liberty University policies / procedures related to Review Committee / Threat Assessment Team (TAT) reviews, issuing timely warning notices, and emergency restrictions.
• Work directly with the DTIXCDR and Case Manager to help coordinate informal resolutions, appeal processes and adjudications.
• Assist the DTIXCDR by helping, facilitating, and confirming all training needs are met by LU faculty/staff serving in those roles and processes.
• Effectively communicate the mission of the OEC and information regarding the OEC’s complaint resolution processes including formal and informal resolution options.
• Consistently demonstrate professionalism, thoughtfulness, and a Christlikeapproach to each matter and person.
• Attend departmental and other official Liberty University meetings as required.
• Act as liaison to faculty, staff, and administration regarding concerns related to the OEC policies, procedures, and supportive measures.
• Maintain detailed, objective, and appropriate documentation using the case management software, Maxient.
• Remain knowledgeable of Virginia and federal laws related to anti-harassment and nondiscrimination for all protected classes, and regulatory trends in higher education.
• Recommend updates, revisions, and changes to the policies and procedures, internal office forms, office publications (manuals, website information, brochures, etc.), and other related materials to direct supervisor.
• Provide reports, statistics, and trends on a requested basis to direct supervisor.
• Maintain qualifications through ongoing training and professional development.
• Work effectively as a team member, embracing and fostering the University’s mission.
• Facilitating office projects at the direction of TIXC, DTIXCDR, DTIXCIS, and DTIXCI for the successful resolution of departmental cases.
• All other duties and responsibilities as assigned by TIXC, DTIXCDR, DTIXCIS, DTIXCI

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Required:

• In-depth understanding of Title IX processes such as: educational conversations, informal resolutions, and adjudications.
• A Bachelor’s degree with a concentration in higher education, business administration, student development, counseling, pastoral studies, human resources, or communications is required.
• Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups.
• This position is a Campus Security Authority under the Clery Act and a Responsible Employee for Title IX. Those designations require, at a minimum, annual training. The candidate is required to complete successfully all required trainings.
• 1-2 years of experience in similar position/field

Preferred Qualification:

• Being able to clearly and respectfully communicate in a Christlike way with Liberty University students, and as needed, staff, and faculty.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Exceptional abilities to effectively communicate verbally and in writing to convey clear, well-articulated information.
• Exceptional skills in understanding, speaking, and writing English to convey messages and correspond articulately and professionally.
• Possess public communication skills that allow the professional representation of Liberty University to a variety of business, government and community customers and associates.
• Self-motivated with a strong work ethic and strong organizational skills.
• Excellent purchasing systems and computer skills.
• Demonstrated walk as a committed Christian.
• A commitment to Liberty University’s mission.
• Discretion and the ability to maintain confidential information.
• Proficient in Microsoft Word and Outlook and working knowledge of Microsoft Office suite and related software.
• Demonstrated leadership qualities and experience.
• Ability to train and coach others.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.
• Critical thinking and analytical skills.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted and the noise level is moderate.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required for travel to perform the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Target Hire Date
2025-10-08

Time Type
Full time

Location
Lynchburg - In Office

*The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.*