Essential Duties and Responsibilities:

Salesforce Development & Engineering

• Designs, develops, tests, and deploys complex Salesforce solutions using Apex, Lightning Web Components (LWC), Aura, SOQL/SOSL, and other platform technologies.
• Builds scalable, reusable components and applies best practices for performance, security, and maintainability.
• Serves as a technical expert for Salesforce development, setting direction for complex solution design, and resolving complex system issues that scale with the overall Salesforce architecture.

Solution Design & Technical Leadership

• Leads development efforts for complex Salesforce initiatives that span multiple clouds and integrated systems.
• Translates business requirements into technical designs and implements solutions leveraging platform capabilities such as Flow, Platform Events, and asynchronous processing.
• Ensures solutions align with enterprise architecture and data management practices.

Integration & Data Architecture

• Develops and maintains integrations between Salesforce and external systems using APIs and middleware platforms such as MuleSoft.
• Ensures secure and reliable data exchange across systems and supports enterprise data architecture, including Data Cloud, where applicable.

Advanced Capabilities (AI, Automation, Analytics)

• Designs and implements advanced Salesforce capabilities, including AI-driven features, automation, and analytics, to support enterprise use cases across the student and institutional lifecycle.

Collaboration, Mentorship & Architecture Alignment

• Collaborates with administrators, analysts, architects, and business stakeholders to deliver solutions aligned with University priorities.
• Provides mentorship and technical guidance to other developers and contributes to knowledge sharing across the team.
• Contributes to and influences enterprise architecture discussions and decisions, ensuring Salesforce solutions align with the broader University technology strategy.

Minimum Experience / Education:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent combination of education and experience.
• At least five (5) years of experience in Salesforce development, including hands-on experience with Apex, Lightning Web Components (LWC), APIs, and data modeling.

Preferred Education Skills and Experience:

• Experience with Salesforce Education Cloud or higher education implementations
• Experience with Salesforce Experience Cloud implementations (Aura/LWR)
• Experience with MuleSoft or other enterprise middleware/integration platforms
• Familiarity with Salesforce Data Cloud, Einstein AI, or Agentforce capabilities
• Experience developing solutions across multiple Salesforce clouds and working with system integrations.
• Experience implementing DevOps practices and CI/CD pipelines (e.g., Git, Copado, Gearset)
• Salesforce certifications such as Platform Developer I/II, Application Architect, or System Architect
• Experience working in Agile or iterative delivery environments
• Strong ability to translate business needs into scalable technical solutions