Efficient time management to prioritize tasks and handle
multiple projects and deadlines.
Demonstrated ability to communicate professionally and
effectively with customers, team members, and leadership.
Special licenses, registration or certification
- Possession of valid driver’s license and insurable driving
record.
Education or training
Level and type of experience
Considerable experience in information technology support.
Additional Considerations (supplemental knowledge, skills,
abilities, education, experience, licensure, certification)
- Associates Degree or Higher in Computer Sciences or Information
Technology-related discipline.
- Considerable information technology support experience in a
corporate, administrative, or educational setting.
- Familiarity with IT asset management suites such as Ivanti,
LANDesk, Altiris, SCCM, Remedy, Microsoft Endpoint Manager or
Jamf
- Usage of a ticketing system such as Remedy, ServiceNow,
Footprints or ZenDesk
- Custom configuration of a computer purchase to meet end-user
requirements
- Understanding of Active Directory and Azure Active Directory,
Group Policy or MDM policy
- Enterprise-level anti-virus / anti-malware suites
- Virtualization technologies such as Citrix, VMWare and
VirtualBox
- Remote support applications such as Microsoft Remote Desktop,
Dameware, LogMeIn or Apple Remote Desktop
- Familiarity with Linux distributions, software and management
tools
- Basic scripting in VBScript, Batch or Powershell – CompTIA A+,
Network+ or Security+ certification.
- Fluency in collaboration tools such as Microsoft Teams, Zoom,
WebEx, OneDrive, Box, Office 365
Considerable experience supporting a Health Sciences or Nursing
education environment.
Conditions of Employment
This is an on-campus position, requiring a tradition 40- hour work
week.
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at
$ - 59,754
Posting Detail Information
Job Requisition Number
S03424
Job Open To
General Public
Open Date
09/15/2026
Close Date
09/21/2026
Open Until Filled
No
Special Instructions Summary
Please submit a complete application including a resume by the
close date to ensure your application will be considered
Criminal Background Check
The final candidate is required to complete a criminal history
check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal
employment, educational and social opportunities for all persons,
without regard to race (or traits historically associated with race
including hair texture, hair type, and protective hairstyles such
as braids, locks, and twists), color, religion, sex or gender
(including pregnancy, childbirth, or related medical conditions),
national origin, gender identity or expression, age, veteran
status, disability, political affiliation, sexual orientation or
genetic information. Individuals from minoritized communities,
women, veterans and individuals with disabilities are encouraged to
apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable
accommodation, please contact the Division of Talent Management and
Culture at (757)683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are
encouraging individuals with disabilities to apply through the
Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to
provide their AHP Letter (formerly called a Certificate of
Disability) provided by the Department for Aging &
Rehabilitative Services ( DARS ), or the Department for the Blind
& Vision Impaired ( DBVI ). Service-Connected Veterans may also
apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx
or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or consistent with
contractor’s legal duty to furnish information.
