"Security Sergeant"

Job Details

Job Description

Department: Campus Security

Pay Rate Type: Hourly

Employee Type:

Job Summary:

The Sergeant will provide front-line supervision and support for the security line or shift staff including officers, dispatchers, shuttle drivers, contracted security staff and others as assigned. Provide personal safety and security services for students, faculty, staff and visitors. The Sergeant will respond to and/or supervise all calls for service in a timely and professional manner and support and enforce college policies. Colby College is committed to a diverse and inclusive work environment where every member of the community feels a sense of respect and belonging.

Essential Functions

• Provide shift, investigation, and community engagement supervision of security staff employees and contracted staff as assigned by assigning shift functions and patrol areas
• Monitor work progress and completion, reviewing reports and documentation for accuracy
• Inform Assistant Director and/or designee of all employee issues involving medical assistance, discipline, or other related matters as appropriate, while ensuring assigned functions and duties of the department are accomplished
• Identify issues, concerns or conflicts requiring resolution, attempting to resolve those within their immediate control and communicating those outside their control to the assistant director and/or designee
• Supervise responding staff and respond to emergencies within the campus community. Provide emergency assistance as required and maintain appropriate confidentiality
• Operate independently and/or collaboratively with other officers and Campus Security staff, promptly respond to calls for service including but not limited to lockouts, fire, mechanical and/or burglar alarms, alcohol violations, student code violations, escort requests, parking violations, defacement/vandalism complaints, motor vehicle accidents, noise disturbances, trespassing violations, injury reports, etc.
• Professionally instruct, teach, mentor and provide assistance to line staff to ensure successful shift operations.
• Conduct patrols on foot and in security vehicles, perform walk-throughs of academic and administrative buildings, athletic fields and center and residence halls
• Enforce College policies and complete necessary reports and paperwork
• Provide informational assistance and promote good public relations
• Investigate assigned cases and ensure staff under supervision complete all assigned tasks in a timely manner
• Participate in on-the-job training and attend staff meetings as assigned
• Provide crowd control functions at concerts, athletic, social, and special events as assigned
• Supervise shuttle and jitney rides and transport students to and from the local hospital, training rooms, and doctors offices as assigned
• Attend judicial, conduct and other dean of the college hearings as required
• Display exemplary customer service skills and ensure positive interactions with the community

Position Qualifications

• High school diploma, GED or equivalent required
• 3+ years of experience of campus security or related experience
• Prior supervisory experience is preferred
• Ability to function independently with minimal supervision
• Additional training, certifications or related experience in First Aid and CPR, investigation, conflict resolution, law enforcement and campus security preferred
• Must present a neat, clean, and professional appearance
• Well-developed public relations skills; be able to perform duties in a flexible, non-confrontational environment; work well with members of a diverse community; and utilize diplomacy and tact in dealing with sensitive situations
• Effectively operate a variety of equipment including portable radios, computers, closed circuit and access control systems
• Computer proficiency, experience with data entry and word processing, specifically with Google and Microsoft Suite
• Valid driver’s license required and must meet Colby’s Fleet Safety Policy requirements
• Excellent verbal and written communications skills, with the ability to complete clear, concise, and accurate incident reports and other documentation

Physical/Mental Demands

The physical demands and work environment characteristics described here reflect what is typically needed to perform the essential functions of this position and what may be experienced while carrying out those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• To perform this role effectively, an employee is expected to handle employee information, documents, and sensitive matters with care, professionalism, and respect for privacy.
• This position involves working with a variety of timelines, including some that require quick turnaround and responsiveness to urgent needs.
• In this role, the employee will interact with members of the public and others in a variety of situations and conversations. Presenting oneself in a professional, respectful, and thoughtful manner at all times is an important part of the role.
• This position includes regular movement throughout the office spaces, hallways, meeting rooms, and other campus locations.
• Daily work may involve extended use of a computer, including keyboard and mouse.
• Physical requirements differ by position. In general, most roles involve lifting up to 10 pounds regularly, with some positions requiring occasional lifting of up to 35 pounds or more, in more physically demanding roles, up to 50 pounds.
• Vision requirements for this position include the ability to see clearly at close and far distances and to adjust focus as needed.
• The work environment is dynamic and engaging, often involving multiple tasks and projects that require shifting focus and strong organizational skills.
• The noise level is generally moderate; however, there may be occasional moments of louder sounds depending on campus activity.

To Apply:

Interested candidates should apply electronically by clicking the “Apply Now” button on the Colby College website. Please upload a cover letter and resume to your application.