"Security Systems Technician (Licensed)"

Under the general direction of the Lockshop Manager, the incumbent maintains, services and installs door hardware, locks, electronic access control equipment and closed circuit television equipment. As part of the Lockshop, the incumbent also maintains the Institutes mechanical hardware, repairing and replacing hardware and cutting keys as needed. The technician completes work orders and preventive maintenance orders as assigned while delivering a high level of customer service. This position is under the IUOE local 877 bargaining agreement. A technician holding a Massachusetts low voltage license is compensated at a grade 98 category and a non-license holder is compensated at the grade 97 category.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Install, troubleshoot, service, maintain and repair Integrated Security System field devices, including, but not limited to, card readers, door position switches, magnetic locks, electric strikes, electric lock sets, electronic push-to-exit devices, Voice Video Intercom/Remote Release devices, emergency (panic button) alarms, control panels and other equipment. Experience with CCURE access control systems is preferred.
• Install, troubleshoot, service, maintain and repair closed circuit camera installations. This includes conventional analog fixed and PTZ cameras, IP based video encoders, IP based fixed and PTZ cameras. The candidate should have experience with digital video management systems. Experience with Victor, VideoEdge and Exacq systems preferred.
• Install, troubleshoot, service, maintain and repair mechanical door hardware including but not limited to mortise locks, cylindrical locks, door closers, operators, hinges and other hardware. Occasionally cut keys and install cores as needed.

Knowledge, Skills and Abilities

• Strong customer service and communication skills.
• Ability to work effectively in a team environment
• Demonstrated strong problem-solving ability.
• Ability to remain calm in stressful situations and to multitask as needed.
• Reliable and flexible.
• "Self-starter" with a high degree of initiative and responsibility to keep systems reliable and operating at minimum cost.
• The ability to arrange things or actions in a certain order or pattern according to a specific rule, procedure, or guideline.
• Must possess sufficient manual dexterity to utilize tools of the trade.
• The ability to communicate, listen, and comprehend information and ideas and work collaboratively with others.

Minimum Job Qualifications

• High School diploma or equivalent
• Vocational/Technical training in electrical, security, or computer systems preferred
• Minimum of three years experience installing and maintaining physical security hardware and systems
• Ability to obtain Security technician license
• Must possess a valid Drivers license
• Must submit to and pass an initial and regular criminal background screening.

License/Certification/Registration Required:

• Security technician license

Supervisory Responsibilities: No

Patient Contact: Indirect contact for non-care providing purposes.

Pay Transparency Statement: The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $52.75 - $55.53