Delivers high-quality, responsive customer service by
leveraging university systems to stay organized and efficient;
Provides timely and accurate responses to student inquiries via
official GM email; and
Supervision of all part-time advisors.
Recruitment & Orientation
- Oversees the planning and execution of Recruitment &
Orientation activities. Provide leadership to the SIS advising
team;
- Manages SIS recruitment and orientation activities and
initiatives;
- Trains advisors, faculty, staff, and students in preparation
for recruitment and orientation activities;
- Ensures adequate advisor, faculty, staff and student
participation in all recruitment and orientation events;
- Serves as the SIS point of contact for Admissions, the CHSS
dean's office, and New Student & Family Services for all
recruitment and orientation collaboration; and
- Assists with the creation of marketing and recruitment
materials specific to SIS majors/programs.
Program Development & Other Related Duties
- Participates in program development, assessments, and special
projects, to include selection of scholarship recipients and
serving on ad hoc committees; and
- Performs other related duties as assigned.
System/Record Maintenance
- Effectively uses the official university CRM to document
advising interactions, schedule appointments, and initiate
referrals, ensuring consistent and personalized support;
- Utilizes the university’s degree audit system to guide students
through academic planning, and accesses Banner to review and verify
student records;
- Completes university forms, procedures, and processes on behalf
of students;
- Participates in policy review; and
- Completes required training as needed.
Required Qualifications:
- Bachelor’s degree in related field or the equivalent
combination of education and experience;
- Experience in a position requiring individual initiative and
the ability to work independently;
- Experience in a professional, mid-level administrative
environment;
- Experience dealing with confidential records or
information;
- Knowledge of student services, especially in working with
students to provide information, guidance, and advising, answering
questions and providing effective customer service;
- Excellent written, verbal and interpersonal communication
skills;
- Demonstrated skills in program and activity coordination in
academic setting;
- Skill in the use of related technology;
- Ability to exercise a high-level of professionalism and
confidentiality, along with initiative and good judgment; and
- Independent self-starter with strong organizational skills,
attention to detail, and an ability to perform efficiently in an
active, priority-changing atmosphere.
Preferred Qualifications:
- Master’s degree in related field;
- Experience in student services, including recruitment,
outreach, and referral services to enable retention and
completion;
- Previous experience in higher education;
- Experience supervising full time or part time staff; and
- Excellent knowledge of MS Office.
Instructions to Applicants:
For full consideration, applicants must apply for
Senior
Academic Advisor at
https://jobs.gmu.edu/.
Complete and submit the online application to include three
professional references with contact information, and provide a
Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: September 11, 2026
Posting Close Date: September 16, 2026
Open Until Filled: No
Mason Ad Statement
George Mason University is a nationally ranked R1 research
university committed to creating a more just, free, and prosperous
world. With 40,000 enrolled students, George Mason is the largest
and most diverse public research university in Virginia, offering
degree programs at the master's, doctoral, and professional level,
along with certificates and credentials.
George Mason fosters an All Together Different environment for
students, faculty, and staff, driven by our core beliefs. We
believe in inclusivity over exclusivity; we believe in advancing
our mission by being willing to take risks, not avoiding them; and
we believe our best work is possible when we apply our diversity of
origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action
employer, committed to promoting inclusion and equity in its
community. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability or
veteran status, or any characteristic protected by law.
Campus Safety Information
Mason’s Annual Security and Fire Safety Report is available at
http://police.gmu.edu/annual-security-report/