"Senior Administration Officer"

Job Description:

• School of Nursing, Midwifery and Social Work
• Full-time, permanent position
• Base salary will be in the range $93,491-$100,296 + 17% Superannuation (HEW Level 6)
• Based at our St Lucia campus

About This Opportunity

Make a meaningful impact in a student-focused, purpose-driven role.

We’re seeking a Senior Administration Officer to join the Student and Academic Administration team within the School of Nursing, Midwifery and Social Work, where you’ll play a key role in supporting students, academics and stakeholders while ensuring the smooth and effective operation of the School. You’ll deliver high-level administrative advice and services in line with University policies and legislation, work closely with the Manager, Student and Academic Administration to resolve complex matters, provide day-to-day guidance, and contribute to continuous improvement initiatives. Based at UQ’s beautiful St Lucia campus, this role primarily supports the School’s undergraduate programs in Nursing, Social Work and Counselling, offering the opportunity to make a genuine impact in a collaborative and purpose-driven environment.

Key responsibilities will include:

• Lead and support administrative operations, including supervising staff, delivering training, and ensuring compliance with University policies and procedures.
• Provide expert advice on student and academic matters, supporting undergraduate and postgraduate coursework programs, complex student cases, and study plan variations.
• Manage course and program administration, including course rules and changes, course profiles, content management systems, and coordination of learning platforms such as Blackboard and SECaT.
• Coordinate key student lifecycle activities, including postgraduate admissions, orientations, study abroad approvals, and representation at student recruitment and engagement events.
• Contribute to governance and continuous improvement, providing committee support, preparing high-quality documentation, overseeing payments and reporting, and enhancing administrative processes.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

We are seeking an organised and enthusiastic Senior Student Administration Officer with:

• A relevant undergraduate qualification with experience in student or academic administration, or an equivalent combination of education and experience.
• Strong ability to analyse information, interpret policies and procedures, and apply sound judgement to support accurate, compliant and timely outcomes.
• Demonstrated high attention to detail and problem-solving capability, particularly when managing complex student matters or sensitive information.
• Well-developed written and verbal communication skills, with the ability to prepare clear, professional documentation and provide consistent advice.
• Proven capacity to build effective working relationships with students, academics and professional staff, using empathy and cultural awareness.
• Highly organised and adaptable, with the ability to prioritise workloads, meet deadlines, and maintain quality in a fast-paced, service-oriented environment.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Carla Cravaliat at c.cravaliat@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close 12 February at 11.00pm AEST (R-57100).