Position Summary

This position provides administrative support for the chair, faculty, and staff within the Department of Family and Human Services.

Essential Functions

• Greet, assist, and direct walk-in traffic. Answer telephone calls and emails.
• Serve as liaison among faculty, the Chair, and students.
• Create and maintain electronic and hard copy office files.
• Maintain office supply inventory and order supplies as needed.
• Assist with ordering textbooks and desk copies as requested by instructors.
• Create and update documents and reports as requested.
• Organize Department meetings, retreats, advisory board meetings, and other events.
• Support marketing/recruitment activities as needed.
• Assist in creating and entering course schedules into appropriate software programs.
• Complete student declaration paperwork and advisor assignments.
• Oversee the internship/practicum application process.
• Oversee affiliation agreements and MOUs with agencies.
• Assist with MA application process.
• Interview, select, train, supervise, and evaluate student workers as needed.
• Participate in committees and in other events as requested.
• Attend workshops/classes to learn how to use computer software.
• Mentor other administrative assistants with schedule entry.
• Assist instructors as needed.
• Perform additional job-related duties as assigned.

Required Qualifications

• High school diploma, GED, or equivalent.
• One year of full-time equivalent work experience or relevant education.
• Demonstrated proficiency using Microsoft Outlook, Word, and Excel.
• Demonstrated effective communication, organizational, and time management skills.
• Proven ability to provide effective customer service.