"Senior Business Analyst"

Help shape the future of digital transformation at Australia’s National University

• Contribute to delivery of the ANU Digital Master Plan
• Work remotely across Australia or onsite at our beautiful campus
• Join a highly collaborative, values-driven and supportive team

About the Role

As a Senior Business Analyst, you will play a key role in delivering digital transformation initiatives aligned with the ANU Digital Master Plan and ANU Strategy. You will work within one or more value streams to investigate, define, and drive effective solutions to meet the University’s complex and evolving needs. This role will support and assist with the delivery of the Digital Master Plan, focusing on the delivery of our Research program.

You will:

• Collaborate with stakeholders across functions to identify, analyse and document business requirements and use cases.
• Lead discovery and ideation workshops to shape innovative solutions
• Support program teams from inception to implementation, ensuring alignment to business goals
• Contribute to shaping a consistent business analysis practice through the Analysis Chapter

Your ability to engage stakeholders, uncover insights, and articulate needs into deliverable outcomes will be central to your success in this role.

About You

You are a highly skilled Senior Business Analyst with demonstrated experience delivering results in complex, agile environments. You thrive in collaborative settings and are adept at engaging with diverse user groups, technical teams and senior leaders.

You have:

• Extensive experience in business process design, requirements gathering and service improvement
• Strong communication skills and stakeholder engagement capabilities
• Knowledge of both Agile and traditional delivery frameworks
• The ability to operate strategically while managing detail-oriented deliverables

Experience within higher education or research environments will be highly regarded.

About Us

Information Technology Services (ITS) delivers digital solutions to enable ANU to achieve its strategic goals: a student experience equal to the world’s best and research that transforms society.

ITS leads the delivery of the Digital Master Plan, a 10-year roadmap to uplift and transform ANU’s digital capabilities. We work in close partnership with Colleges, Service Divisions and the broader ANU community to create a modern, secure, and people-focused digital environment that supports teaching, research, and operational excellence.

ANU is ranked among the world’s top 30 universities and continues to be a national resource committed to global impact. We embrace diversity, inclusion, and flexibility in everything we do.

What We Offer

• Competitive salary plus 17% superannuation
• Flexible, hybrid working arrangements across Australia
• Generous leave provisions including paid parental leave
• Professional development opportunities and staff scholarships
• An inclusive and values-driven workplace committed to your wellbeing

Application information

In order to apply for this role please make sure that you upload the following documents:

• A cover letter (maximum 2 pages) outlining your interest in the role and how your skills and experience align with the position selection criteria
• A current resume (maximum 3 pages) including the names and contact details of at least two referees, ideally including a current or recent supervisor

If shortlisted, you may be asked to address specific selection criteria or provide additional supporting information.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in Australia and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.

Closing date: Thursday, 20 November 2025, 11.55pm (Canberra Time)