"Senior Business Assistant for Immigration and Veterans Law Clinics"

Senior Business Assistant for Immigration and Veterans Law Clinics

Position Description

Performs responsible and complex duties associated with a specialized function of a section of clerical employees. Duties may be generally described as planning, assigning, coordinating, directing, scheduling, evaluating, verifying, training, and processing of information. Thorough knowledge of policies, procedures, and methods for the area of responsibility is required. Initiative and independent judgments are frequently exercised in formulating procedures or methods, and in program coordination. Work is performed under general supervision within University policies and procedures. Job performance is based on overall operational effectiveness.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College

Consistently recognized as a Best Value Law School, the National Jurist recently rated Texas Tech Law the Best Value Law School in Texas and 16 nationally (National Jurist, Fall 2021). With a faculty and staff dedicated to student success, an unparalleled record of advocacy competition championships, and alumni who are among the best in their fields, Texas Tech Law provides a legal education that is second to none.

In addition to the value, advocacy, and community provided by Texas Tech Law, we have the benefit of being located in Lubbock, Texas - "The Friendliest City in America." Lubbock has grown from its Wild West roots to a modern cultural crossroads featuring award-winning wineries, museums, and world-class musical and theatrical talent.

Major/Essential Functions

Providing staff support to the Immigration Law Clinic and the Veterans Law Clinic.

Receptionist duties which include, but are not limited to, answering incoming telephone calls and forwarding to appropriate faculty, staff, or students or taking appropriate messages and forwarding as necessary. Greeting clients, visitors, and faculty in addition to assigning ePermits as necessary. Ensuring all outgoing mail is placed in adequate envelopes and mailed in a timely manner.

Providing information to clients when necessary and making appropriate referrals to other departments or agencies. Assisting with screening of potential clients. Setting up, maintaining, and closing client files (whether hard copy or OneNote) in addition to running conflict of interest search on client database, entering new client and student information on database. Scheduling and assigning interview rooms for client appointments. Maintaining the master calendar of client appointments, deadlines, and hearing dates, as well as schedules of student office hours. Assisting the Unit Manager of the Clinical Programs in overseeing the day-to-day operations of the clinical programs to ensure that we have all that is necessary to run an efficient and effective clinical program.

Assisting with any other duties as may be assigned by supervising faculty and/or the Unit Manager.

Required Qualifications

A minimum of a high school diploma or the equivalent. Three years progressively responsible clerical experience. Additional education and/or related experience to equal three years may substitute on a year for year basis.

Preferred Qualifications

Ability to use and/or learn to use databases (document manager and timekeeping data bases); Ability to work independently and comfortably in a support capacity with supervisor, law clinic directors, staff and students. Knowledge of law firm operations; Bilingual - Spanish speaking preferred. Professional phone etiquette. Ability to work under pressure and with various personalities.

Pay Range

$17.69 - $22.98 - $28.32

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.