Senior Business Manager Business Operations

Under general supervision, coordinates and manages business and fiscal operations for assigned clinical, academic, and administrative unit(s) within a medical/academic environment. Provides financial analysis, supports budget development and strategic fiscal planning, and ensures compliance with institutional policies and healthcare regulations. Serves as a resource to leadership and staff to support effective operational and financial decision-making.

Fiscal Administration 100%

• Coordinates business and fiscal operations for assigned clinical, academic, and/or administrative unit(s), including oversight of clinical revenue processes, billing coordination, and financial workflows.
• Monitors operational and financial performance, identifying opportunities to improve efficiency, revenue cycle performance, and resource utilization.
• Coordinates and prepares financial, operational, and clinical activity reports, including revenue, expense, and productivity metrics.
• Analyzes trends related to clinical operations, faculty productivity, and financial performance; provides recommendations to leadership to support informed decision-making.
• Participates in the development and management of unit budgets, including clinical operations, academic programs, and grant-related activities.
• Assists with financial forecasting, variance analysis, and long-range fiscal planning to support departmental and organizational goals.
• Coordinates the maintenance of financial and business records, ensuring compliance with institutional policies, healthcare regulations, and applicable accreditation standards.
• Supports audit readiness and ensures proper documentation for clinical, academic, and financial activities.
• Facilitates and coordinates contract processes, including clinical service agreements, vendor contracts, and faculty-related financial arrangements.
• Ensures contracts are consistent with institutional guidelines, regulatory requirements, and financial objectives.
• Coordinates personnel functions, including recruitment, onboarding, scheduling, and performance evaluation for administrative and support staff.
• Supports faculty-related administrative processes, including coordination of compensation plans, effort tracking, and productivity reporting.
• Provides supervision, training, and guidance to staff to ensure effective operations and service delivery.
• Serves as a technical resource to leadership, faculty, and staff on financial, operational, and administrative matters.
• Collaborates with clinical departments, central finance, compliance, HR, and revenue cycle teams to support integrated operations.
• Represents the unit(s) on committees, task forces, and workgroups related to financial and operational initiatives.
• Coordinates the development and implementation of policies and procedures related to clinical and academic business operations.
• Ensures consistent application of processes across unit(s) to support compliance, efficiency, and quality outcomes.
• Monitors and interprets changes in healthcare regulations, reimbursement guidelines, and institutional policies impacting financial and business operations.
• Communicates updates and ensures operational alignment with regulatory and compliance requirements (e.g., billing practices, documentation standards).

Performs other duties as assigned

Credentials to be Verified by Placement Officer

1. A. Bachelor's degree in accountancy, business administration, management, or a closely related field.
OR
B. Three (3) years (36 months) of work experience in accounting, business administration, fiscal management, or closely related experience.
OR
C. A combination of such education and/or work experience above totaling three (3) years (36 months), as measured by the following conversion table or its proportional equivalent:
• 30 semester hours equals one (1) year (12 months)
• 60 semester hours or an Associate's Degree equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
AND
2. Two (2) years (24 months) of work experience in accounting, business administration, financial operations, fiscal management, or closely related experience, including one (1) year (12 months) of which is at a supervisory or administrative level.
*NOTE: A Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.

Knowledge, Skills & Abilities (KSA's)

1. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
2. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
3. Knowledge of technology including electronic equipment, computer hardware and software, and their applications.
4. Knowledge of basic arithmetic, algebra, statistics, and their applications.
5. Ability to work independently and effectively organize and prioritize multiple tasks.
6. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
7. Ability to work collaboratively and communicate effectively as appropriate for the needs of the audience.
8. Ability to analyze and develop guidelines, procedures and systems to outline specific goals and implement plans to prioritize, organize, and accomplish tasks.
9. Ability to manage a budget and work within the constraints of that budget.
10. Ability to analyze, interpret, and explain work related documents, policies, and procedures.

Condition of Employment

Out of State Applicants that apply to Springfield vacancies in classifications in the occupational area of Professional, Semi-Professional, or Managerial will be subject to the following Condition of Employment: Pursuant to the State University Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.