"Senior Clerk, Grade B"

Position Title:

Senior Clerk, Grade B

Description:

Reporting to the Director of Print and Mail Services, the Senior Clerk handles many clerical services and responsibilities relating to the daily operations of Print and Mail Services.

Responsibilities include, but are not limited to:

• Sorts and organizes both U.S.P.S. and on-campus mail to ensure timely daily deliveries.
• Delivers mail and packages along designated campus routes for faculty and administrators.
• Operates University vehicles, including vans and carts, in a safe and efficient manner.
• Supports on-campus delivery operations twice daily, including the distribution of mail and packages.
• Processes metered mail and packages across all mail classes in accordance with postal regulations.
• Operates Quadient mail machines and related software programs (or comparable systems) with accuracy and care.
• Provides exceptional customer service through phone, email, in-person interactions, work tickets, and service desks, ensuring clarity and professionalism in all communications.
• Assists in the preparation and handling of bulk mailings as needed.
• Prepares and meters all types of outgoing mail in coordination with departmental procedures.
• Understands, operates, and troubleshoots industry-standard Mail Services technologies and learns to use print production equipment such as large-format printers, cutters, folders, laminators, shrink wrappers, binders, and inserters.
• Prepares, prints, and mounts posters and visual materials as needed, and utilizes WebCRD or comparable print management software.
• Can be trained on how to operate forklifts and other material-handling equipment as needed.
• May perform other duties not specifically identified above but which require the same degree of skill normally included within the above job title.

Hours: Monday through Friday from 9am to 5pm.

Subject to bumping

Qualifications:

• A valid New York state driver's license is required to operate a golf cart and mail van.
• Proficiency in Microsoft Word and Excel.
• Ability to work independently.
• Flexible availability to work holidays and overtime, when necessary.
• Working knowledge of Quadient (or similar) mail machines, EMS or comparable mail management software.

Preferred Qualifications:

• Knowledge of print and mail center functions and USPS regulations preferred.
• Knowledge of WebCRD is a plus.

EEO Statement:

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.