Senior Clinic Manager

Overview

Manage day-to-day activity of the Department of Periodontology & Implant Dentistry, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students, post-graduate residents and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

Responsibilities

Required Education:

Bachelor's degree and

Required Experience:

4-5 years' experience managing office and/or clinical activities or equivalent combination. Must include experience managing staff and conducting audits.

Preferred Experience:

Experience in a large dental clinic operation. Knowledge of electronic health records and/or AxiUm software.

Required Skills, Knowledge and Abilities:

Excellent interpersonal, communication, analytical, and customer service skills. Ability to train staff in use of customer service techniques. Ability to conduct audits to ensure data integrity. Ability to respond to a variety of demands in a fast-paced environment. Knowledge of standard office software.

Preferred Skills, Knowledge and Abilities:

Familiarity with Article 28 and related health protocols.

Qualifications

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $87,462.84 to USD $107,462.84. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.