Senior Desktop Engineer

Job Description

• Play a key role in modernising UWA’s end-user environment.
• Support a diverse university community by delivering high-quality device and application services.
• Full-time appointment on a fixed term basis for 12 months.
• Base salary range: $116,262 – $127,078 p.a. plus 17% superannuation.

About the opportunity

• Manage and monitor the Universities user device environment including the development, administration, configuration of a standard operating environment in compliance with Essential 8 and Further 5 security standards.
• Manage the monthly desktop operating system patching cycle ensuring devices are patched appropriately in line with policy and best practice.
• Work with University IT teams and other University stakeholders to actively monitor, maintain and manage the desktop environment and applications, resolving incidents and problems, actioning change requests and ensuring delivery of high-quality service to the University.

About you

• Relevant tertiary qualification or equivalent competency.
• Demonstrated experience with desktop deployment and management solutions for Windows, Linux and Mac platforms.
• Substantial relevant computing experience in providing support and troubleshooting for teaching and/or research solutions and applications.
• Demonstrated experience in adopting best practice approaches to software development and maintenance, customer support and management of technical knowledge base.
• Powershell scripting and modern device management experience (e.g. Microsoft Intune) essential.