Senior Enterprise Storage Engineer

Job Description

Information Systems & Computing (ISC) is the University of Pennsylvania's central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities.

The University of Pennsylvania is seeking a highly experienced and self-driven Senior Enterprise Storage Engineer to lead the design, operation, and lifecycle management of its enterprise storage platforms. This role serves as the technical owner of a large-scale NetApp storage environment and associated AWS Storage Gateway infrastructure, ensuring high availability, performance, and data integrity across university systems.

Job Responsibilities

• Serves as the primary technical owner of the University's NetApp storage infrastructure, responsible for the design, implementation, operation, and continuous improvement of scalable and resilient storage solutions.
• Manages the day-to-day administration of NetApp systems, including performance monitoring, capacity planning, patching, troubleshooting, and ensuring high availability across NAS and SAN environments.
• Responsible for the disaster recovery strategy and execution for storage services, including designing, maintaining, and regularly testing replication, backup, and recovery processes to ensure business continuity and data integrity.
• Maintains and optimizes the AWS Storage Gateway, supporting hybrid cloud integration and enabling reliable data movement between on-premises and cloud platforms.
• Operating with a high degree of independence, leads storage-related initiatives, establishes standards and best practices, and collaborates with cross-functional IT and cloud teams.
• Implements data protection and security controls, ensuring compliance with applicable policies and regulatory requirements, maintaining comprehensive documentation, and proactively identifying and resolving risks to system performance and reliability.
• Other duties and responsibilities as assigned.

Qualifications

• Bachelor of Science and minimum of 5 years of experience or equivalent combination of education and experience is required.
• Enterprise storage engineering experience, with a strong preference for experience supporting large-scale, complex enterprise environments.
• Deep expertise in enterprise storage platforms, including administration and support of NAS (NFS/SMB/CIFS) and SAN (iSCSI/Fibre Channel) environments primarily leveraging NetApp and cloud storage technologies such as AWS Storage Gateway.
• Demonstrate a strong understanding of data protection and resiliency technologies, including snapshots, replication, backup, disaster recovery, and high-availability architectures.
• Proven experience operating independently in a senior or lead engineering capacity, with responsibilities including performance tuning, capacity planning, lifecycle management, and ensuring operational stability of enterprise storage infrastructure.
• Solid understanding of networking concepts related to storage infrastructure, including Ethernet, Fibre Channel, and multipathing technologies.
• Experience with scripting and automation tools such as PowerShell, Python, or Ansible.
• Strong analytical, troubleshooting, communication, and technical documentation skills.

Strongly preferred:

• Expertise across one or more leading storage vendors such as Dell EMC, Pure Storage, HPE, IBM, Hitachi, or similar OEM solutions.
• Experience with hybrid cloud storage architectures and cloud-integrated storage services including AWS storage technologies.
• Experience supporting virtualization platforms, enterprise backup solutions, and automation-driven infrastructure operations.