"Senior Executive, Programme Management (2-year contract)"

Job Description

We are seeking a proactive and detail-oriented Senior Executive to manage the end-to-end administration of 2–3 MSc programmes (total portfolio of about 100 students) across the full student lifecycle. You will be a key business partner to programme leadership and work closely with internal stakeholders to deliver a seamless student experience, ensure operational excellence, and support continuous improvements.

Key Responsibilities

Programme Administration (End-to-end)

• Manage comprehensive programme operations for 2–3 MSc programmes, including admissions, enrolment, registration, examinations, graduation checks, and degree conferment matters.
• Coordinate academic consultations and administrative support for capstone projects.
• Maintain accurate programme records and ensure timely processing of student-related transactions.

Admissions & Recruitment Support

• Administer admissions processes and respond promptly to application-related enquiries.
• Support recruitment activities and outreach initiatives in collaboration with the engagement and outreach team.
• Track intake and enrolment numbers, including early offers, to help meet programme targets.

Student Candidature & Student Support

• Provide timely and professional support for student enquiries throughout their candidature.
• Manage course registrations, exam processing (with strong emphasis on accuracy), exam logistics, student feedback and follow-ups.

Business Partnering, Process Improvements & Continuity Planning

• Serve as a key partner to programme directors and faculty on operational matters.
• Support business continuity planning (BCP) and implement process improvements to enhance administrative efficiency.
• Contribute to development and upkeep of SOPs for programme management.

Budget & Finance Administration

• Support programme budget management and follow up on tuition/acceptance fee payments.
• Administer engagement letters for lecturers/speakers (e.g., for payment via OPWN or external payments) and follow up on payments in a timely manner.

Events & Web Management

• Organise programme events such as orientation sessions, commencement dinners, and participation in education fairs.
• Ensure programme websites and related communications are accurate and kept up to date.

Other Support

• Provide other administrative support to DGS as required.

Qualifications

• Bachelor’s Degree in any discipline (preferably in Sciences)
• 1–2 years’ experience in an administrative role in the tertiary education sector is an advantage
• Strong interpersonal and organisational skills; collaborative and team-oriented
• Able to multi-task in a fast-paced environment with strong attention to detail
• Passion and drive to support transformation in higher education delivery, especially for adult learners and international students
• Fluent in written and spoken English
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office
• Ability to support programme budget administration

More Information

Location: Kent Ridge Campus

Organization: Yong Loo Lin School of Medicine

Department: Dean-Med-Graduate Studies

Job requisition ID: 31852