"Senior Programmer Analyst"

Senior Programmer Analyst

Position Information

Position Title: Senior Programmer Analyst

Department: Undergraduate Education Office

Posting Link: https://www.ubjobs.buffalo.edu/postings/61310

Job Type: Full-Time

Position Summary

The University at Buffalo (UB) Office of the Vice Provost and Dean of Undergraduate Education (VPUE) seeks to hire a Senior Programmer Analyst to support EAB Navigate. The Sr. Programmer Analyst will be responsible for managing the technical and data aspects of this system. The Sr. Programmer Analyst will work with colleagues across campus to ensure operational continuity, system enhancement, security, compliance, data, access, and reporting in Navigate. This position will report directly to the Assistant Dean, Chief Student Retention Officer.

Key accountabilities and responsibilities:

• Technology Application Administration - Serve as the system programming, configuration, functionality, workflow, and data administrator for the university’s student success management system, EAB Navigate; Support change management, testing cycles, and release coordination as it relates to Navigate and other UB systems impacted by Navigate.
• Reporting & Data Administration - Responsible for translating university student success and retention functional needs into Navigate workflow configuration/development/test, data structure management, reporting/query development, and resolving complex technical challenges within the digital and app-based system training and production environments.
• University Systems Integration & Security Compliance: Support the development and maintenance of connecting Navigate360 to other UB systems; Administer user roles and permissions; ensure FERPA and institutional compliance.

Learn more:

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

• A bachelor’s degree and a minimum of 3 years of related work experience in a higher education context.
• Experience with digital desktop/mobile systems (e.g., Navigate, RNL Student Success, Salesforce, etc.)
• Technical skills in database management, SQL, HTML, Tableau.
• Business needs analysis and process design skills
• Advanced written, oral, and interpersonal communication skills, demonstrating respect for diverse constituents.

Preferred Qualifications

• Master’s degree in computer science, information systems management, higher education, or related field, with five or more years of related work experience in a higher education context.
• Hands-on technical management experience administering EAB Navigate or a similar system in a large university setting

Salary Range

$90,000 - $95,000

Contact Information

Contact's Name: Erin O'Brien
Contact's Title: Chief Student Retention Officer
Contact's Email: ekobrien@buffalo.edu
Contact's Phone: 716-645-3396

Posting Dates

Posted: 02/25/2026
Date to be filled: 05/01/2026