Data and Business Analyst

General Description:
The Data and Business Analyst will provide technical and analytical support to the Office of the Registrar with a particular emphasis on data integrity, reporting, best practices, and process streamlining. Integrate business process expertise, knowledge of current policy and procedures as well as systems knowledge of Banner to solve systems issues or to propose new business practices. Responsibilities include, but are not limited to: end of term processes, verifying graduation lists and printing of diplomas, management of student academic records with a pronounced emphasis on academic practices, needs, and compliance.

Department: Registrar Office

Position Category: Full Time

Education & Experience:
Bachelor's degree and at least 3 years of experience in higher education with 2 years in the Office of the Registrar or similar. Experience with relational databases and reporting. Working knowledge of FERPA. Managerial work experience with student information systems is highly recommended.

Knowledge & Skills:
Power user experience in working in an enterprise software system for higher education (Banner, PeopleSoft, Jenzabar, homegrown, etc.) Strong interpersonal skills and critical thinking. The successful candidate will possess a demonstrated ability to analyze and interpret data and to communicate effectively with a wide variety of constituencies. A strong technical background and thorough attention to detail are essential. Skills in data analysis, project management, communication, business process and policy analysis, and creativity are highly desired. A demonstrated understanding of the interconnectedness of multiple systems, cultures, and processes and the implications of change on the institution is preferred. Knowledge of essential student records protocol including adherence to FERPA regulations, AACRAO (American Association of Collegiate Registrars and Admissions Officers) guidelines, National Student Clearinghouse, and National Student Loan Data Service. Proficiency with Microsoft Office is required. Knowledge or willingness to learn SQL helpful.