Lubbock
45873BRUniversity Student Housing
Position DescriptionPerforms specialized, complex work to assist in the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines with performance based on overall results obtained.
About the UniversityFounded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
About the Department and/or CollegeMajor/Essential FunctionsIndirect Supervision (15%) - Provide accountability of Residence Life Office student assistants, Residence Life professional staff and student leaders for administrative tasks including office supply orders, budget paperwork, training certificate compliance, etc.
Document and communicate effectively with direct supervisors regarding any concernsAdministration (45%) - Prepare, distribute and record minutes for assigned meetings
- Process and ensure accuracy/compliance of budget paperwork, travel paperwork, and additional administrative responsibilities in assigned areas
- Process hiring paperwork, onboarding procedures and maintain up-to-date rosters of staff and student leaders
- Ensure key inventory is up-to-date and coordinate key distribution and return for Residence Life staff
- Serve as administrative support for all Residence Life hiring and employment processes including recruitment, payroll status updates, etc.
- Conduct associated reference checks, drug tests, background checks and grade checks for assigned staff or student leaders
- Support, provide guidance for, and implement departmental customer service model
- Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations
Communication (20%) - Provide internal and external customer service via the phone, e-mail and in-person
- Be knowledgeable of campus resources and refer students, faculty and staff as appropriate
- Communicate necessary information to internal and external stakeholders as needed
- Ensure accurate reporting and provide follow-up as necessary with student and parent concerns
Departmental and Campus Support (20%) - Support departmental initiatives within Residence Life including but not limited to in-hall, leadership and academic development and student support and staff operations
- Coordinate assigned reports including but not limited to monthly reports, time tracking, etc.
- Manage solicitation requests as assigned
- Provide administrative support to departmental initiatives as requested
- Develop and maintain relationships with all areas of University Student Housing including Housing Services, Administration and Business Services and Residence Life
Required QualificationsHigh school plus five years experience. Additional education may substitute for experience on a year for year basis.
Preferred Qualifications- Previous experience working in administrative office role
- Experience within Residence Life or other area of Higher Education
- Direct customer service experience
Pay Range$14.04 - $18.27 - $22.45
To apply, visit workattexastech.comAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. je-0691191c5fe34bf685983aee9cd049a6
