Senior Student Records Administrator (Non-standard Programmes)

University of Exeter - Education and Academic Services

Are you passionate about data accuracy, problem-solving, and keeping complex systems running smoothly? The University of Exeter is seeking a Senior Student Records Administrator to join our dynamic Student Records team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!

• Do you enjoy working with data, spotting issues, and fixing problems?
• Are you confident delivering accurate administrative support in a fast-paced environment?
• Do you have a strong eye for detail and enjoy making systems and processes work better?
• Are you interested in supporting online learning, Degree Apprenticeships, and flexible study routes?
• Do you want to build your career with a leading university offering excellent training and progression?

If so, this role could be for you.

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

Position Details: Roles: Senior Student Records Administrator (Non-standard programmes)
Salary: Starting from £28,031 on Grade D
Hours: Full time
Contract: Fixed-term until 31st December 2026

About the Role: As a key member of the Student Records team on the Streatham campus, you'll be contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.

This role is to cover an employee on secondment.

Responsibilities:

• Provide advice, guidance, and administrative support to Education Support Services staff.
• Support the full student data lifecycle for taught programmes, from enrolment to graduation, including record maintenance, assessment administration, and awarding/progression.
• Focus on non-traditional programmes, such as online, Degree Apprenticeship, and flexible modular delivery.
• Ensure data accuracy, carry out validation and quality checks, and resolve data issues to support internal and external reporting.
• Work with SITS system and colleagues across Faculties to maintain consistent, compliant, and high-quality student records.

About You: We are looking for a enquiring, and self-starting individual who enjoys working with data and solving problems with:

• Strong attention to detail with a talent for investigating issues and improving systems and processes.
• Confident delivering accurate administrative support in a busy, fast-paced environment.
• Motivated by supporting innovative programme delivery.

These roles form a vital part of our support services and the role holder will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

We can offer you the opportunity to develop your career in administration and customer services.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

Contact: For further information, contact Jodie Davies at Jodie.Davies@exeter.ac.uk.

Join us in shaping the future of education at the University of Exeter!