Senior Student Records Officer

The Senior Student Records Officer will be a member of the Student Records Team in Registry (part of the Student & Academic Services Directorate). This role is one of two Senior Student Records Officers in the team.

You will work collaboratively with colleagues across teams in Registry and academic departments, with a core focus on managing day to day student records functions and special projects. The role holder will play a key role in managing the student lifecycle in SITS from the point of enrolment through to graduation, taking the lead on enrolment events. This will include overseeing Registry’s management of student records for assessments and progression, including Assessment Board operation.

About you

You will have experience of working in higher education in a professional services role, supporting functions related to student records and/or assessment. You will be confident in using a student record systems (ideally SITS) for day-to-day record management with an interest in making system improvements and maximising efficiency. You will be committed to providing excellent customer service and have enthusiasm for delivering high quality experiences for students related to key events such as enrolment and graduation. You will bring a collaborative and collegial mindset with excellent team-working skills.

What we offer

This is an excellent opportunity to play an important role in a team with a varied remit within a distinctive specialist institution. You will work closely with professional services and academic colleagues, contributing to an effective service for stakeholders. You will join a busy, committed and friendly Registry team and make a sustained contribution to institutional projects and enhancements.

This role is eligible for hybrid working.

The Guildhall School of Music and Drama is one of the world’s leading conservatoires and drama schools, offering musicians, actors, and production arts practitioners an inspiring environment in which to develop as creative arts professionals. Situated in the City of London, Guildhall School is ranked number one in Arts, Drama & Music by the Complete University Guide 2023, is one of the top ten performing arts institutions in the world in the QS World University Rankings 2023, as well as the number one higher education institution in the Guardian University Guide music league table. We deliver world-class professional training in partnership with distinguished artists, companies and ensembles.

A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK’s leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals.

Closing date: 12 noon on 17 August 2026

Interviews will be held on 1st and 2nd September 2026

To apply online please click the 'Apply' button above.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OOGS9295. A minicom service for the hearing impaired is available on 020 7332 3732.