Senior Student Success Officer

University of Leeds - Professional Services - Educational Engagement

Location: Leeds

Salary: £33,951 to £39,906 per annum (Grade 6)

Hours: Full Time

Contract Type: Fixed-Term/Contract

Placed On: 18th September 2025

Closes: 23rd October 2025

Job Ref: PSEDE1187

Location: Leeds - Main Campus

Contract type: Fixed Term (12 months, cover is required for a member of staff on leave/absence)

Note: This is a maternity cover role for 12 months. Expected start date is w/c 5th January 2026.

This role will be based on the University campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Do you want to play a key role in supporting the success of students at Leeds, particularly mature students? Are you a team player with excellent communication skills? Do you have attention to detail and experience of evaluating the impact of projects and/or interventions and analysing quantitative data to understand trends?

This role is intended to maximise success at the University of Leeds amongst students from a wide range of backgrounds, to ensure they feel valued, thrive academically, continue in their studies and achieve their goals. The role will focus on (though is not limited to) improving outcomes for mature students, and we particularly welcome applications from those who have lived experience of being a mature student at a UK University.

The role will also be key in supporting the Progression Between Years (PBY) project; a series of initiatives aimed at supporting the continuation of students between the years of their degree at Leeds and helping to address potential barriers that hinder their on-course success. This includes providing leadership and direction to our Engagement Caller team, who focus on reaching out to students and signposting to relevant support services.

Your work will involve providing project support to multiple Faculties and/or Schools across the institution, working with the Central Student Success Team, Senior Faculty Student Success Officers, Engagement Callers and other key stakeholders, to identify areas of focus, develop and deliver projects and interventions and effectively evaluate impact.

This work will involve liaising with academic and professional staff within faculties and more widely, to help ensure that University staff, activities and processes are supportive of groups at risk including those from widening participation backgrounds.

You will be expected to robustly evaluate and report on the impact of support delivered to understand the outcome of the work and to ensure that it is appropriately targeted and delivered.

Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.

What we offer in return:

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Daniel Bond, Lead Officer, Student Success
Email: d.bond1@leeds.ac.uk