"Simulation and Training Technician DCOM, Knoxville"

Department:

DCOM Sim Lab

Position Category:

Staff Full Time

Job Description

The Simulation Technician at LMU-DCOM is a vital, hands-on role responsible for ensuring the smooth operation of our simulation and clinical skills labs within the Center for IPE and Simulation (CIPES) at our Knoxville campus. This position is perfect for a tech-savvy, organized individual who is eager to learn. You will be the technical backbone of our program, working closely with colleagues across all DCOM campuses to maintain consistency and excellence in training future DOs.

Required Qualifications

Associate degree OR equivalent relevant experience in health, information technology, technical support, or a related hands-on field

Preferred Qualifications

Baccalaureate or Master's degree in a related field.
Previous clinical background (e.g., EMT-P, RN/BSN nurse with 3+ years of experience) is helpful but not essential.
Any previous healthcare simulation experience or professional simulation credentialing.

Campus:

Lmu- West Knoxville

Posting Number:

S04242P

Job Open Date:

02/02/2026

Job Close Date:

07/31/2026

Open Until Filled:

No

Job Duties

• We are looking for someone who can step into a variety of roles, primarily focusing on technical readiness and logistical support:
• Technical Operation and Troubleshooting
  • Be the Go-To Contact: Serve as the first line of support for technical issues related to all simulation equipment, including patient simulator manikins and their associated technology
  • Manage Simulation Software: Maintain and support the Laerdal Medical SimCapture simulation management platform and provide guidance to faculty, staff, and students on its use
  • Hands-on Maintenance: Conduct pre-activity checks, routine maintenance, and simple repairs on mechanical and technological equipment to ensure maximum uptime
• Lab Logistics and Inventory
  • Operational Readiness: Ensure simulation and skills labs are fully prepared for all activities by conducting regular equipment checks and restocking necessary supplies before each session
  • Inventory Management: Manage all inventory, supplies, and equipment within CIPES areas using our digital platform, Sortly
• Education Support and Collaboration
  • Scenario Support: Work closely with program faculty and staff to assist in developing and maintaining training scenarios, exam flows, and evaluation setup in collaboration with the Simulation and Training Coordinator.
  • Training & Guidance: Provide instruction and guidance to faculty, staff, and students on the proper use and cleaning of equipment and technology
• Growth and Compliance
  • Stay Current: Commit to staying current with healthcare simulation technology and education trends, including attending at least one national medical simulation conference per year
  • Professional Development: Be open to training for and maintaining relevant professional healthcare simulation credentials (we will support this development)
  • Compliance: Help ensure all activities comply with state and federal regulations
• Administrative Support
  • Complete essential institutional, program accreditation, and other reports as needed
  • Participate in university committees and support department activities, which may include occasional travel between campuses

Qualifications and Skills

We prioritize strong technical aptitude, organizational skills, and a commitment to learning

• Technical Aptitude: Strong computer skills, including proficiency with the Microsoft Office Suite (Outlook, Word, Excel, Teams, Power Point). Must be motivated to quickly learn to repair, maintain, and troubleshoot technical equipment
• Organizational Skills: Exceptional attention to detail and strong organizational skills, with the ability to manage multiple tasks concurrently
• Interpersonal Skills: Excellent communication (written and oral) and interpersonal skills; able to work cooperatively and respectfully with faculty, staff, and students
• Work Ethic: Self-motivated, conscientious, and equally capable of working independently and as part of a collaborative team