SOAR Frueauff Graduate Assistant

Position Summary:

The Student Outreach & Resource Center at Rollins College is seeking a service and detail-oriented SOAR Frueauff Graduate Assistant to join their team!

The responsibilities of the Student Outreach & Resource Center GA are centered on the College's mission of educating students for global citizenship and responsible leadership, empowering graduates to pursue meaningful lives and productive careers. The Student Outreach & Resource Center GA reports to the Assistant Director of the Student Outreach & Resource Center and provides oversight of crisis management cases and other student-related issues. As a non-clinical care manager for undergraduate students, the person in this position will have primary responsibility for providing support to students facing a range of challenges, including but not limited to issues related to mental health, adjustment concerns, academic concerns, and other behaviors in the campus community. The Student Outreach & Resource Center GA will assist in planning and delivering a variety of interventions, referrals, and follow-up services; maintain accurate case records; and provide outreach and support to students.

Primary Responsibilities

• STUDENT OUTREACH AND SUPPORT: Provide non-clinical care management for students referred to the Dean of Students: Student Outreach & Resource Center department by:
  • Meeting with students referred to the Student Outreach & Resource Center.
  • Collaborating with appropriate staff to support students of concern.
  • Supporting community members seeking guidance around a range of student-related issues.
  • Maintaining factual case documentation.
  • Providing follow-up outreach services.
  • Provide one-on-one appointments focused on organizational strategies, including topics such as time management, academic planning, and other skills to support student success.
• DIVISION AND DEPARTMENTAL MEETINGS: Attend bi-weekly team meetings, weekly one-on-one supervisor meetings, and monthly division meetings.
• CAMPUS INITIATIVES: Represent the Student Outreach & Resource Center at functions such as departmental programming, open houses, and student activity fairs.
• OTHER: The Student Outreach & Resource Center GA will have opportunities that will aid in professional and personal development, including, but not limited to:
  • Collaboration with the Wellness Center, Title IX, Accessibility Services, and other campus constituents that support student care needs.
  • Participation in staff development opportunities, including the Graduate Assistant curriculum. A strong emphasis will be placed on holistic development and personal well-being.

To learn more about the Student Outreach & Resource Center, please visit https://www.rollins.edu/parents-families/student-outreach/

Minimum Qualifications & Skill Sets:

• Strong interpersonal communication and challenge-resolution skills with an understanding of the unique challenges faced by student learners.
• Strong management skills with the demonstrated ability to coordinate, manage, implement, and evaluate multiple cases over varied timelines and an ability to work independently once instructed is necessary.
• Knowledge of time management skills, effective organizational skills, a working knowledge of campus resources, and a willingness to learn new skills throughout the year.
• Have enthusiasm and creativity in devising new ways to promote the department, receive student referrals, and work with each student's individual needs.
• Must be able to handle difficult situations and confidential information with sensitivity and professionalism and requires a flexible time schedule, as office hours are Monday-Friday 8:30AM-5:00PM.

Education Requirement & Eligibility:

Frueauff - Graduate Assistant positions are open only to graduate students who are international students (F1, J1 visa & DACA) or domestic students who are eligible for work study (see Financial Aid Letter). Please address eligibility questions to studentjobs@rollins.edu and/or finaid@rollins.edu. Ineligible students will not be considered, and their applications will be DECLINED.

Additional Position Information:

Anticipated Employment Dates: August 24, 2026 - May 04, 2027

Work Schedule: The GA is for the academic semester with an option to extend through the 2026-2027 academic year. The scheduled work hours will be arranged each semester in agreement with the supervisor of this position.

Pay Rate: The hourly pay is $17 and there are no benefits associated with this position.

*Due to the confidentiality of these positions, we are not able to hire any student who has been in an Undergraduate Program at Rollins, in the past 2 years.*

Work Environment:

• Campus-based, front-facing customer service position, working in a community/field environment.
• Work requires visual strain and regular use of a computer.
• Able to work flexible hours which includes evenings and weekends as needed.

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

• Resume
• Cover Letter (optional)

Screening of applicants will begin immediately.