Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
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use Federal Work Study (FWS) awards, with a few exceptions. FWS
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Aid.
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student positions, must apply through their employee Workday
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cause delays in a hire process.
Department:
School of Communication
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
SOC Technology Services is seeking motivated undergraduate and
graduate student employees to join our team for Fall 2026. Student
Support Assistants will be cross-trained to work across various
help desks and technology spaces within the School of Communication
(SOC). This is a hands-on position ideal for students interested in
gaining experience in customer support, media equipment, and
classroom technology.
Essential Functions:
1.) SubHub Technology Support Desk (McKinley Building)
- Provide on-call assistance for faculty and staff regarding
classroom technology issues.
Answer our help desk phone and troubleshoot classroom
tech-related questions or errors.
2.) Doyle/Forman Theater Support (Mckinley Building)
- Operate basic projection system and AV equipment during classes
and in the theater.
- Provide assistance to faculty using the space, ensure the
food/drink policies are met and perform opening/closing procedures
of the space.
3.) Cage Equipment Desk (Media Production Center)
- Staff the equipment checkout desk and assist with equipment
check-ins/returns.
- Perform basic equipment inspections and help transfer gear (as
able).
4.) Live Event Support (Mckinley Building)
- Assist with setup and basic operation of studio
equipment.
- Provide in-room support for ongoing classes and events.
Position Type/Expected Hours of Work:
- Part-time.
- 15 hours per week.
Salary Range:
- $18.40 - $20.00 per hour.
Preferred Education and Experience:
- Familiarity with classroom A/V systems, media production gear,
or customer service.
- Communication and problem-solving skills.
- Willingness to learn and provide support across different
environments.
Additional Eligibility Qualifications:
- Flexible scheduling available based on student availability and
course schedule.
- Opportunities for continued employment during the academic
year.
Other Details
- This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
Current American University Employees
American University current employees (including those employed in
student positions) must apply through their employee Workday
account. If you are a current employee at American University,
please log into Workday and select the Find Jobs report which will
take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.