Software Administrator III- Facilities Operations

About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Visa Information
TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Position Description
A Software Administrator III works primarily independently in the management and support administration for assigned software while contributing to moderately complex project work. This role ensures system reliability, security, and performance, and collaborates with cross-functional teams to implement and enhance technical solutions. Best aligned to those supporting division/large department-wide access management, LMS/Exam Software, or database software.

Major/Essential Functions

• Administer and maintain the electronic access control and security credentialing system, including user records, access levels, door groups, schedules, and system configurations.
• Manage employee and student access credentials, including issuing, modifying, deactivating, printing, and distributing access cards in accordance with established authorization procedures.
• Install, configure, troubleshoot, and maintain physical security equipment, including access control panels, controllers, I/O boards, card readers, electronic locking hardware, and related field devices.
• Support and maintain video surveillance systems, including cameras, recording equipment, and associated security technology.
• Perform system troubleshooting and preventative maintenance to identify and resolve hardware, software, communication, and connectivity issues affecting security systems.
• Evaluate and implement system updates, including software upgrades, patches, firmware updates, controller revisions, and configuration changes.
• Support security system installations, expansions, and modifications for new construction, renovations, equipment replacements, and departmental security needs.
• Monitor system and equipment performance and proactively identify equipment failures, vulnerabilities, and end-of-life replacement needs.

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related areas plus three (3) years related full-time paid experience in application administration OR a combination of related education and/or experience to equal seven (7) years.

In accordance with Texas Executive Order GA-48 and applicable state or federal law, this position may involve access to, work on, or conduct research involving critical infrastructure. It will require background checks, including, but not limited to, criminal history and other security-related screenings. Employment is contingent upon the successful completion of these checks.

Preferred Qualifications

• Experience administering and supporting Software House C-CURE 9000, including controllers and associated field devices.
• Experience with enterprise access control, video surveillance, electronic locking hardware, system integrations, firmware and software upgrades, and troubleshooting physical security systems.
• C-CURE 9000 training or certification and experience supporting a multi-site environment.

Required Attachments
Resume / CV

Optional Attachments
Professional License/Certification

Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type
Full Time

Pay Basis
Monthly

Pay Grade Minimum
48,000

Pay Grade Maximum
75,000

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan/.

Grant Funded?
No

Travel Required
Up to 25%

Shift
Day

Schedule Details
8:00am- 5:00pm

Does this position work in a research laboratory?
No

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.