"Software Licensing Coordinator"

Te Ratonga Tautoko Hangarau I Digital Services

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

5 weeks annual leave +5 days university holidays

Professional development opportunities

Generous superannuation provisions (up to 6.75% employer contribution)

Salary: $67,843 – $72,000 p.a. Appointment based on skills and experience

Continuing (permanent)

Kia hiwa rā, kia hiwa rā!

He hiahia, he pūkenga nōu ki te mahi a te Software Licensing Coordinator? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

In this pivotal role, you’ll be the guardian of software compliance, the orchestrator of license lifecycles, and the go-to expert for all things software across UC. From coordinating renewals to optimising usage, your work will ensure our digital tools are not only effective but also ethically and legally sound. Tasks will include:

Coordinating software requests and renewals across academic and non-academic areas.

Ensuring license compliance and managing risks related to software usage.

Maintaining accurate records and optimising license allocation.

Collaborating with vendors, Digital Services teams, and internal stakeholders to deliver seamless service.

Contributing to continuous improvement and knowledge sharing across UC.

Mōu | Who You Are

You will have 4 -5 years’ experience in a customer service or service desk role with a strong understanding of software licensing and software asset lifecycle, as well as have:

Proficient knowledge of IT governance frameworks, cloud service offerings, and software asset management practices

Experience applying best practice IT frameworks, with a focus on continuous service improvement

A commitment to knowledge sharing and documentation, with the ability to capture and promote best practice to improve service outcomes across UC

A proactive and positive team member who works collaboratively and takes ownership of their contributions

A genuine passion for delivering high-quality, customer focused service

New Zealand Diploma in Information Technology Technical Support (Level 5) or equivalent industry experience

ITIL-certified desirable

CMBD or Software Asset Management training is an advantage.

Mahi Ngātahi | Who You Will Work With

Building world-class digital capability is crucial to the University of Canterbury's ongoing success. Digital Services is a large team, striving to provide a modern dynamic foundation from which the University (UC) can explore new business models and ways of working. Digital will transform how we work, behave, and the expectations of the communities we service. 

Ngā Painga o UC | Why UC 

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued. 

UC’s Benefits(link) approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include:

5 weeks annual leave +5 days university holidays

UC Parental Leave (up to 9 weeks paid) + 26 weeks Government paid parental leave and onsite childcare facility

generous employer contribution to superannuation (up to 6.75%)

flexible working arrangements

professional development and study opportunities

supportive working environment

a wide range of retail discounts across shopping, entertainment and travel

on-campus staff discounts including UC RecCentre

living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand

a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc .

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 10 March 2026 (midnight, NZ time)

_Please note, applications will be reviewed as they are received, and interviews may take place before the close date._

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.