Compensation Type: Hourly
Compensation: $20.85
The Specialist, Delaware Operations serves as a representative for
the College to support Delaware Campus functions. This role
supports the Senior Director for the Delaware Campus and Regional
Learning Centers (RLC’s) to ensure the locations’ operational
strategies and goals are achieved. The Specialist may work closely
with the Program Coordinators at the Delaware Campus on tasks
including but not limited to data documentation, event
rentals/reservations, academic planning and scheduling, submitting
work orders. This role supports the campus’s strategic goals by
maintaining safe, functional, and welcoming instructional,
administrative, and event spaces for students, faculty, staff, and
visitors.
ESSENTIAL JOB FUNCTIONS
Operational Support
May perform administrative duties associated with operational support including, but not limited to, processing forms and data entry, supporting the room reservation and rental process, coordinating external events on campus, assisting with ad hoc facility requests, and other associated tasks, as necessary. This may also include supporting facility projects at the location by gathering information and data, compiling processes, assembling timelines, and providing communication to affected…
partners as directed.
May coordinate and assist with operational logistics for events
and programs hosted by the Delaware Campus; help maintain an
operational policy and procedure manual for the Delaware Campus;
complete daily facility rounds, notate any operational adjustments
needed, place work orders for facilities and janitorial services,
and send a daily report to the Senior Director for review; and
serve as a campus liaison for food and vending services.
May perform administrative duties associated with supporting
students, faculty, and staff, including but not limited to,
processing forms, directing ad hoc requests for support services,
data entry, and other associated tasks, as necessary. This may also
include supporting services offered at the location, such as
testing center, library services, tutoring, student activities,
etc. and assisting with events and programs hosted by the Delaware
Campus and RL’Cs.
May provide general information about campus services and
resources, student life, and opportunities for campus involvement.
May provide general student outreach and assist with enrollment
campaigns, gather data, and provide outcomes to the administrative
team.
Customer Service & Administrative
- Provides in-person, front-line professional customer service
for internal and external customers including but not limited to
community members, students, faculty, staff, and administrators.
Answers questions, phone calls, emails, and other communication in
a timely manner.
- Responds to inquiries, identifies needs, answers questions,
provides information, and facilitates operational assistance, when
necessary. Handles general student inquiries and makes referral to
appropriate campus resources. Answers phones, routes calls, and
takes messages. Provides assistance to other areas, when necessary,
and responds to questions.
- Retrieves and analyzes data reports for the Delaware Campus.
Researches, compiles, and formulates facility data for reporting
measures. Maintains accurate records, organization, and files.
Maintains confidentiality of all sensitive information and
records.
Culture of Respect
- Fosters and maintains a safe environment of respect and
inclusion for faculty, staff, students, and members of the
community.
Schedule
- Hours may include working outside of a normal workweek schedule
with non-traditional work hours such as 11 am-7 pm/12 pm-8 pm.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
- High School Diploma or GED
- One (1) year of experience in customer service.
- State Motor Vehicle Operator's License or demonstrable ability
to gain access to work site(s).
- *An appropriate combination of education, training, coursework,
and experience may qualify a candidate.
CSCC has the right to revise this position description at any
time. This position description does not represent in any way a
contract of employment.
Full Time/Part Time:
Full time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete
the following:
- Please ensure you have all the necessary documents available
when starting the application process. For all faculty positions
(Instructor, Annually Contracted Faculty, and Adjunct), you will
need to upload an unofficial copy of your transcript when
completing your aplication.
- Prior to submitting your application, please review and update
(if necessary) the information in your candidate profile as it will
transfer to your application.
If you are a current employee of Columbus State Community
College, please l og in to Workday to use the internal application
process.
Thank you for your interest in positions at Columbus State
Community College. Once you have applied, the most updated
information on the status of your application can be found by
visiting your Candidate Home. Please view your submitted
applications by logging in and reviewing your status.
