"Specialist III - Process Specialist III"

Job Details

Requisition: 202500238S

Title: Specialist III - Process Specialist III

FLSA status: Non-Exempt

Hiring Salary: This position is a pay grade 6. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category: Technical/Para-Professional

Department: Registrar

Division: Division of Enrollment

Open Date: 08/04/2025

Open Until Filled: Yes

Educational and Experience Requirement: Associates degree in a related field. Three years of related experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position: Performs advanced specialist duties for the Registrar’s Office.

Primary Responsibilities: Performs specialist duties for the Registrar’s Office to include maintains records, compiles reports, and policy interpretation regarding assigned areas, including TSI (Texas Success Initiative), NSC (National Student Clearinghouse) Reporting, NCAA (National Collegiate Athletic Association), and CPOS (Course Program of Study). Provides departmental or university information to students, departments, and staff. Works collaboratively with various offices at the University to ensure compliance with federal, state, and university rules and regulations, as well as best practices. Requires knowledge of university policy, state and federal regulations, as well as catalog information, with the ability to communicate the information to campus staff and students as needed. Requires reasonable and adequate knowledge of Sam Houston State University’s degree plans at the undergraduate, graduate, and doctoral level and approved certificate programs. Prepares, reviews, revises, and distributes documents including manuals, guides, and other correspondence. Provides support to campus advisors, campus staff, faculty, and students. Assists with internal and external training and updates and maintains student records. Assists with the review and evaluation of current procedures and identifies potential risks or common issues with the ability to communicate findings to supervisor. Contributes to decision making and establishing policies and procedures, within limits. Possesses understanding and thorough knowledge of the NSC and how it impacts the university and students. May be involved in submitting reports to the NSC. Assists with cross-training efforts across teams and will assist with other assessment needs for the Registrar’s Office, as needed. Participates with federal/state audit findings and works to document processes, identify potential issues, and determine best solutions. Provides assistance in research necessary to ensure compliance knowledge is up to date and best practices are in place. Assists with system upgrade testing and resolution process testing. Assists in ensuring academic information regarding catalog, section, course title, course hours, course attributes, and capacities are accurate, and other projects. Performs Banner CAPP prerequisite maintenance. Implements best practices to improve efficiency of processes. Performs other related duties as assigned.

Other Specifications: Basic understanding of office operations and system functionality. Verbal and written communication skills. Chooses appropriate technology tools for tasks. Demonstrates functional experience with Microsoft Office or similar productivity software. Capable and willing to share technical skills and knowledge with others. Ability to identify problems and consider potential solutions. Ability to communicate and interact with others individually and in groups. Work well as part of a team and communicate effectively with a variety of constituents. Awareness of how one interacts with others. Includes verbal and non-verbal communication skills and listening skills. Has a basic understanding of institutional policies, procedures, and resources; state and federal law; professional standards; student privacy issues; and student record keeping. General comprehension of the various means of recordkeeping and the related systems. Knows how to locate and use available resources to find answers. Identifies interconnection of systems. Willingness to seek out and rely on the expertise of others both to improve decision-making and as a means of expanding expertise.

Full Time Part Time: Full Time

Quicklink: https://shsu.peopleadmin.com/postings/44391

EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.