Location: Raleigh, NC

Essential Job Duties:
Help advance NC State's research enterprise by supporting the systems that enable research administration across the University. As the Senior Business Analyst for the Enterprise Research Administration (ERA) System, you will play a critical role in the design, implementation, enhancement, and support of the University's enterprise research administration platform. Working closely with campus stakeholders and IT partners, you will develop and maintain solutions that support the full research lifecycle while ensuring reliable, efficient, and user-focused system functionality across multiple ERA modules.

Key Responsibilities:

Business Analysis & Solution Development

• Partner with campus stakeholders and IT teams to analyze business needs, develop functional and technical specifications, and design, configure, and enhance the Enterprise Research Administration (ERA) System.
• Support multiple ERA modules, including Conflict of Interest/Commitment, Animal Care & Use, Human Subjects, Proposal Development, Proposal Tracking, Subrecipient, and Post Award Management.
• Design, build, and implement practical, cost-effective business solutions that integrate seamlessly within a complex enterprise environment while evaluating emerging technologies for future organizational needs.

System Implementation & Project Management

• Prepare, maintain, and communicate project plans that support the full software development life cycle (SDLC), from requirements gathering through implementation and post-migration validation.
• Coordinate development activities, monitor project progress, and collaborate with campus and IT partners to ensure projects are completed accurately and on schedule.
• Support system configuration, code and integration development, testing, Subject Matter Expert (SME) training, and ongoing operational support.

Testing, Quality Assurance & Technical Support

• Perform detailed business analysis, solution development, regression testing, performance testing, and quality assurance activities to ensure system reliability and functionality.
• Develop and maintain technical documentation, communicate project status, and support continuous system improvements through effective troubleshooting and issue resolution.
• Assist customers with defining requirements, implementing solutions, testing enhancements, and resolving technical and functional issues in a timely and effective manner.

If you are someone who enjoys solving complex business and technical challenges, collaborating with varied stakeholders, and developing enterprise solutions that support research and innovation, we encourage you to apply. If you thrive in a collaborative environment, have a passion for continuous improvement, and are committed to delivering high-quality systems and exceptional customer service, we'd love to have you join the Enterprise Research Administration team.

Other Work/Responsibilities:
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Minimum Experience/Education:

• Master's degree and at least two years of relevant experience; or Bachelor's degree with at least three years' of relevant experience; or an equivalent combination of education, training and relevant experience.
• All degrees must be received from appropriately accredited institutions.
• For management-level roles, also include with the above requirements 1-2 years of supervisory experience.

Required Qualifications:

• Experience configuring and supporting InfoEd's enterprise software application, including managing system settings, security, forms, reports, scheduled tasks, or comparable administrative functions.
• Demonstrated experience analyzing business and technical requirements, identifying complex problems, and developing practical solutions that support business processes and customer needs.
• Experience working through all phases of the Software Development Life Cycle (SDLC), including requirements gathering, business analysis, solution design, testing, documentation, implementation, and post-deployment support.
• Demonstrated ability to manage multiple concurrent projects, balance competing priorities, and meet deadlines while collaborating effectively with business stakeholders, technical teams, and leadership.
• Experience planning, executing, and documenting testing activities, including functional, regression, or user acceptance testing, to ensure system quality and reliability.
• Demonstrated ability to communicate technical and functional information effectively through written documentation and verbal communication with both technical and non-technical audiences.

Preferred Qualifications:

• Proficiency with Microsoft Office, Google Apps (Docs, Sheets, Forms, etc.)
• Process flow charting tools (Visio, Lucid Charts, etc.)

Required License or Certification:
N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Location: Raleigh, NC

Essential Job Duties:
Help advance NC State's research enterprise by supporting the systems that enable research administration across the University. As the Senior Business Analyst for the Enterprise Research Administration (ERA) System, you will play a critical role in the design, implementation, enhancement, and support of the University's enterprise research administration platform. Working closely with campus stakeholders and IT partners, you will develop and maintain solutions that support the full research lifecycle while ensuring reliable, efficient, and user-focused system functionality across multiple ERA modules.

Key Responsibilities:

Business Analysis & Solution Development

• Partner with campus stakeholders and IT teams to analyze business needs, develop functional and technical specifications, and design, configure, and enhance the Enterprise Research Administration (ERA) System.
• Support multiple ERA modules, including Conflict of Interest/Commitment, Animal Care & Use, Human Subjects, Proposal Development, Proposal Tracking, Subrecipient, and Post Award Management.
• Design, build, and implement practical, cost-effective business solutions that integrate seamlessly within a complex enterprise environment while evaluating emerging technologies for future organizational needs.

System Implementation & Project Management

• Prepare, maintain, and communicate project plans that support the full software development life cycle (SDLC), from requirements gathering through implementation and post-migration validation.
• Coordinate development activities, monitor project progress, and collaborate with campus and IT partners to ensure projects are completed accurately and on schedule.
• Support system configuration, code and integration development, testing, Subject Matter Expert (SME) training, and ongoing operational support.

Testing, Quality Assurance & Technical Support

• Perform detailed business analysis, solution development, regression testing, performance testing, and quality assurance activities to ensure system reliability and functionality.
• Develop and maintain technical documentation, communicate project status, and support continuous system improvements through effective troubleshooting and issue resolution.
• Assist customers with defining requirements, implementing solutions, testing enhancements, and resolving technical and functional issues in a timely and effective manner.

If you are someone who enjoys solving complex business and technical challenges, collaborating with varied stakeholders, and developing enterprise solutions that support research and innovation, we encourage you to apply. If you thrive in a collaborative environment, have a passion for continuous improvement, and are committed to delivering high-quality systems and exceptional customer service, we'd love to have you join the Enterprise Research Administration team.

Other Work/Responsibilities:
In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Minimum Experience/Education:

• Master's degree and at least two years of relevant experience; or Bachelor's degree with at least three years' of relevant experience; or an equivalent combination of education, training and relevant experience.
• All degrees must be received from appropriately accredited institutions.
• For management-level roles, also include with the above requirements 1-2 years of supervisory experience.

Required Qualifications:

• Experience configuring and supporting InfoEd's enterprise software application, including managing system settings, security, forms, reports, scheduled tasks, or comparable administrative functions.
• Demonstrated experience analyzing business and technical requirements, identifying complex problems, and developing practical solutions that support business processes and customer needs.
• Experience working through all phases of the Software Development Life Cycle (SDLC), including requirements gathering, business analysis, solution design, testing, documentation, implementation, and post-deployment support.
• Demonstrated ability to manage multiple concurrent projects, balance competing priorities, and meet deadlines while collaborating effectively with business stakeholders, technical teams, and leadership.
• Experience planning, executing, and documenting testing activities, including functional, regression, or user acceptance testing, to ensure system quality and reliability.
• Demonstrated ability to communicate technical and functional information effectively through written documentation and verbal communication with both technical and non-technical audiences.

Preferred Qualifications:

• Proficiency with Microsoft Office, Google Apps (Docs, Sheets, Forms, etc.)
• Process flow charting tools (Visio, Lucid Charts, etc.)

Required License or Certification:
N/A

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.