"STEM School Middle and High School Attendance Clerk"

Job Purposes

The Attendance Clerk serves as the primary front office representative of the Middle and High School, providing professional, courteous, and responsive service to students, staff, families, and community members. This position manages daily attendance records, supports school-wide communications, and coordinates front office activities to ensure an organized and welcoming environment. The role requires high emotional intelligence, attention to detail, adaptability, and the ability to handle confidential information with discretion. This position is a 12-month/year-round position with varying hours. The role may require some evening hours for special events.

Required Qualifications

• High School Diploma/GED and 3 years of experience working in an office environment or 2 years of experience and associate degree or bachelor's degree
• Experience should be from working in an office environment, administrative support, or similar areas
• Strong communication skills (both written and oral).
• Skill in operating standard PC software applications (word processing, spreadsheets, etc.).
• Knowledge of acceptable basic administrative techniques.
• Integrity and judgment necessary to maintain strict confidentiality at all times

Preferred Qualifications

• Experience working in an attendance role at a K12 school

Essential Functions and percent of time

50% – Front desk & Visitor Services

• Serve as the first point of contact for families, students, and guests, providing professional and welcoming customer service.
• Manage incoming phone calls, voicemails, and email inquiries with accuracy and discretion.
• Collect student fees and process basic forms and documentation.
• Organize and disseminate mail
• Oversee sign-in procedures, visitor badges, and safety protocols to maintain secure building access.

20% Attendance Management

• Monitor and record daily student attendance using the school's student information system.
• Follow up with parents/guardians regarding absences, tardiness, and early dismissals; ensure required documentation is collected.
• Prepare and submit attendance reports in compliance with district policies and state reporting requirements.
• Collaborate with school administrators and other relevant stakeholders on attendance-related trends, concerns, and interventions.

20% – Administrative support

• Provide clerical assistance to administrators and support staff, including copying, scanning, organizing, and maintaining both physical and electronic student records.
• Manage routine correspondence and serve as a liaison between the administrative team and internal/external contacts.
• Schedule appointments, maintain office calendars, and coordinate meeting logistics for the leadership team.
• Screen calls, visitors, and emails for the administrative team, ensuring appropriate routing and follow-up.

10% – Other duties

• Draft, revise, and distribute written communications and documents on behalf of supervisor
• Assist with special projects/events.
• Other duties as assigned to support the mission of the organization

Working Conditions

Length of contract is one year contingent upon funding. Special contract terms and conditions of employment apply. To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer at the final stage to verify whether a job applicant has a criminal record. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charges with or convicted of a crime (except for minor vehicle violations). A conviction is not an automatic barrier to employment. Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employee.