collaborates with development staff and campus partners to ensure exceptional donor service, meaningful recognition, and effective stewardship of philanthropic investments.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
- Manage and execute a comprehensive stewardship program, including annual and customized stewardship plans for key donor constituencies.
- Oversee donor recognition and appreciation initiatives and events.
- Direct the preparation of donor impact, scholarship, and stewardship reports.
- Manage the resolution of donor inquiries and concerns.
- Ensure the accuracy of donor records, recognition, and communications.
- Collaborate with development officers and university partners to honor donor intent and support fund reporting.
- Provide stewardship-related reporting, guidance, and training to Institutional Advancement staff.
- Analyze stewardship and donor relations outcomes and recommend process improvements.
- Support fundraising initiatives, campaigns, and special projects.
- Perform other related duties as assigned.
- Support fundraising events, represent the University at assigned functions, contribute to development strategies, and participate in professional development.
MINIMUM TRAINING AND EXPERIENCE
Bachelor's degree required and a minimum of three years of professional experience in advancement, donor relations, stewardship, or a related field, preferably within higher education. Demonstrated proficiency in Microsoft 365 and constituent relationship management (CRM) systems, preferably Raiser's Edge NXT. Strong communication, project management, analytical, and customer service skills, with the ability to effectively resolve donor-related issues and manage multiple priorities.
Supplemental Information: To apply, please include a cover letter, resume, and contact information for three supervisory references including the most recent supervisor. Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.
Organization
Johnson C. Smith University, a 155-year-old historically black liberal arts college dedicated to serving a diverse student body, is located in Charlotte, NC. The University has a rich history and is heralded as one of the best of the Historically Black Colleges and Universities in the nation, serving 1400 students in undergraduate, graduate, non-traditional and adult programs. Johnson C. Smith University continues to gain a strong national reputation for integrating the liberal arts with business, the sciences and technology. For more information, please visit http://www.jcsu.edu.
Johnson C. Smith University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability or veteran's status as it relates to student enrollment or hiring. Johnson C. Smith University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master's degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Johnson C. Smith University.
