Student Access and Enabling Administrator

UWE, Bristol

About this role

The UWE Student Access and Enabling Admin Team coordinates the running of the Disability Service, the Wellbeing Service, UWE Cares and Access Learning Strategies.

The Administration Team provides assistance to a range of customers including applicants, students, parents, staff and external agencies from application stage through to graduation.

The admin team are often the first point of contact for students engaging with a university support service, and will offer a friendly, knowledgeable and efficient response.

It is expected that this position will primarily support the Disability Service and a portion of the week will support the Wellbeing Service. This arrangement will vary at times when the workload is high or there is staff absence.

About you

We are looking for an enthusiastic individual to join the admin team. We are a progressive university with lots of exciting IT changes coming. You will need to be solution-focused, adaptable and enjoy variety within your role.

You will need excellent attention to detail. You will be processing personal and sensitive information for disabled people so you should have experience of working with Data Protection regulations.

We are looking for someone who has excellent communication and customer care skills and who can approach their work in a calm and positive manner. At times you may have conversations with a caller or visitor who is concerned about their own or another person’s welfare, and they may present in distress. Your role will be to provide information, signposting, to book an appointment, to link in or pass on to a colleague, and to accurately record notes on your interaction.

Where you will be working

In this role, you’ll be based at our modern Frenchay Campus

You’ll spend most of your time on campus, typically three days per week, with the opportunity to work from home on the remaining days. You should expect to have most of your time on campus during your induction period.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe.

We offer a wide range of employee benefits as retail savings, onsite nursery and opportunities for training and personal development.

Add your individuality to ours

UWE Bristol recognises the power of a truly diverse university community.

We particularly encourage applications from global majority and male candidates as we are currently under-represented in this area, however all appointments are made strictly on individual merit.

As a Disability Confident employer we welcome applications from those who identify as having a disability.

Further information

If you would like to speak to us to find out more about this role, please contact Louise Dye on: Louise.Dye@uwe.ac.uk or Jackie Spring on: Jackie.Spring@uwe.ac.uk

This is a full time, fixed-term post for one year, working 37 hours pw

This post is available on a job share basis for applicants wishing to work part time

Salary offers are made in line with the University’s salary assessment guidelines, reflecting your relevant skills and experience in parity with colleagues.

Right to Work in the UK

This role is not eligible for Skilled Worker visa sponsorship.

Next Steps

We’d love to hear from you - if this role excites you, please complete our application form as soon as possible