"Student and Academic Administration Officer"

• School of Communication and Arts.
• Full-time (100%), permanent position.
• Base salary will be in the range $80,523.29 – $89,505.38 + 17% superannuation (HEW Level 5).
• Based at our St Lucia campus.

About This Opportunity

The School of Communication and Arts is seeking a motivated, energetic, and organised Student and Academic Administration Officer to deliver high-quality customer service through friendly, accurate, and informative advice and support to students, academic staff, and professional colleagues.

Reporting to the Senior Officer Administration, this role is responsible for delivering a wide range of administrative processes that support team and School outcomes. You will undertake diverse administrative tasks, resolve day-to-day issues, and maintain administrative systems to ensure effective service delivery.

Key Responsibilities:

Core Student Administration

• Provide timely and accurate information to students, staff, and stakeholders in accordance with university policies, procedures, guidelines, and relevant legislation.
• Process applications and documentation relating to admissions, progression, enrolment, assessment, examinations, class sign-on, study abroad and exchange, academic integrity, honours, and other student administration matters.
• Prepare information and recommendations to support decision-making on student matters in line with university rules and legislative requirements.

General Administration

• Provide secretarial support for meetings, committees, and working parties as required.
• Represent the University at Courses and Careers Days, UQ Open Day, and other engagement and outreach activities as required.
• Undertake other duties as reasonably directed

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

• An undergraduate degree in a relevant discipline, or an equivalent combination of experience and/or education and training.
• Demonstrated understanding of student and academic administration processes, or the ability to quickly acquire this knowledge.
• Strong attention to detail, with effective written, verbal, and interpersonal communication skills.
• Ability to manage priorities, exercise judgement, and work both independently and collaboratively.
• A strong commitment to delivering high-quality customer service and supporting a diverse student cohort.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Alison Buckley at alison.buckley@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (R-59809) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Sunday 18 January 2026 at 11.00pm AEST (R-59809).