Job Description

THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.

Student assistant in the Registration & Records Department who will provide clerical and administrative support to visiting students and Registration and Records Staff.

JOB DUTIES & RESPONSIBILITIES

• Assists students with registration processes via Navigate. Banner and Self-Service Banner.
• English and Math Self-Assessments.
• Help review prerequisite errors, time conflict errors, Department Approval Required Errors to effectively communicate the registration errors to the supervisor(s) on duty.
• Assisting students with scheduling appointments for Testing and Advising.
• Assist students with authorizing their College Opportunity Fund stipend. Trouble shooting COF when it hasnt applied will be handled by supervisor(s) on duty.
• Assistance with completing the online payment plan.
• General questions regarding incoming and outgoing transcript processes.
• Learn and uphold FERPA guidelines.
• Calling campaigns to students. Usually 2-3 times a year.
• Work studies will be trained to help answer the Registration telephone during staffing shortages.
• Other clerical and administrative duties as needed

QUALIFICATIONS

• Good customer service and communication skills with both internal and external customers.
• Basic everyday skills with using computers, typing, internet skills, etc.
• Ability to occasionally lift up to 20 lbs. (not required)

ELIGIBILITY REQUIREMENTS

• Must have completed FAFSA on file
• Must be enrolled in a minimum six (6) credit hours
• Must NOT have yet obtained 1st Bachelor's Degree
• Must be seeking an eligible program of study