Student Assistant for Academic Advising - Federal Work Study

Job Details

Job Title: Student Assistant for Academic Advising - Federal Work Study

Location: UNG-Dahlonega, GA

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 298902

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for a federal work study student in the Academic Advising department on the Dahlonega campus. Student Assistant supports office operations and advising staff. Duties include performing clerical work, assisting in advising activities and the setup of advising appointments. The Student Assistant will work at the front desk; checking students in for their appointments, assisting them in low-level advising inquires and completing tasks as assigned.

Responsibilities

• Welcoming and checking students in for appointments.
• Assist students in setting up advising appointments.
• Answer incoming phone calls for the GVL advising line.
• Answer low-level advising questions. Ex: Confirming directory information from UNG website.
• Direct students/visitors to appropriate offices. Ex: Directing students with FAFSA questions to Financial Aid.
• Assist Administrative Assistant with tasks as assigned. Ex: Assist in the filing of paperwork.
• Assist Advisors with tasks as assigned. Ex. Help prepping Orientation packets.

Knowledge, Skills, & Abilities

• Good written and verbal communication.
• Good customer service skills.
• Computer Literacy - Ability to learn and navigate websites.
• Ability to provide support remotely (via phone).
• Problem-solving.
• Reliable and responsible.
• Strong sense of professionalism.
• Capable of working in a team or solo environment.
• Attention to detail.
• Ability to work with diverse populations.
• General Advising department information.
• Operation of Advising Appointment system (adviseme)
• General information about the offices Advising works closely with (Admissions, Financial Aid, Testing Center, Card Services, Learning Support, etc)
• Ability to navigate and have general knowledge about the UNG website.

Required Qualifications

Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.

Required Documents to Attach

• Resume
• Cover Letter
• Federal Work Study Award