Under direct supervision, provide technical assistance to faculty, staff and the students of Napa Valley College. Gain experience and knowledge through entry level employment.
Duties and Responsibilities
Answer telephones; take messages, direct calls to the appropriate specialist, typing, filing and data entry using Colleague. Give and take directions, sort and distribute mail, do photocopying, appropriately handle information. Provide desktop support and assistance to users who cannot print login to email, etc. Assistants also configure, build, image and set-up PCs. Other duties as assigned.
Job Requirements
Ability to type, alphabetize and organize. Follow directions; learn I.T. procedures, practices, filing systems and telephone techniques. Assistants should know basic computer concepts including troubleshooting, installing desktop hardware and software on Windows and Mac OS platforms, installing productivity software including MS office suite, internet browsers, antivirus and printers. Have ability to communicate effectively, both orally and in writing, as well as prioritize requests in a campus environment; track trouble calls and service requests.
Application Procedure
It is the applicant's responsibility to ensure that all required application materials are completed in SchoolJobs.com. The online application which includes answering the supplemental questions will be initially reviewed by the Career Center. If you qualify for the position, your application will be forwarded to the hiring team for further review.
Please do not submit any material not requested. Application materials submitted become the property of Napa Valley College. The Career Center cannot copy, return, or transfer materials to other positions.
How to Find Your Financial Aid Award Letter: If you received a financial aid award letter, please follow the instructions below to attach your award letter to your online application.
- Log into your MyNVC Self-Service portal using your student email address and password.
- Click on Financial Aid.
- Select the link to "Review and accept your Financial Aid Award Package" or "View awards and offer letter".
- Your Federal Work Study award will be listed as part of your financial aid package if you meet the eligibility criteria.
- Save the page as a PDF or take a screenshot
- Upload the PDF or screenshot to your application.
For more information about the award letter, please contact the Financial Aid Office:
(707) 256-7301
financialaid@napavalley.edu
Building 1100, Room 1132
Special Accommodations: If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Career Center at (707) 256-7108.
