"Student Comminications Officer"

Student Comminications Officer

University of Sunderland in London - Student Experience and Enhancement

Location:	Harbour Exchange, Canary Wharf Estate, London
Salary:	£32,911 to £37,282 per annum.
Hours:	Full Time
Contract Type:	Permanent

Placed On:	16th February 2026
Closes:	1st March 2026
Job Ref:	USL795

Are you enthusiastic about contributing to a forward-thinking higher education institution? Is your passion for student success at the core of your professional drive? At the University of Sunderland in London (UoSiL), we are dedicated to prioritising student experience, customer service, academic quality, value for money, and continuous improvement. And now we have an exciting opportunity as a Student Communications Officer!

ABOUT USThe University of Sunderland in London boasts a vibrant and diverse community of staff and students. We consider ourselves as an innovative satellite campus and are constantly evolving and have exciting plans for 2026 and beyond!

We are currently piloting a four-day working week which allows our colleagues to work 32 hours over 4 days week with no reduction in pay. The pilot is part of our ongoing efforts to create a positive and inclusive workplace that promotes work-life balance and allows our colleagues to thrive professionally and personally whilst maintaining our commitment to delivering high-quality service to all our students.

In addition, we have recently moved to a modern campus building, offering a bright and spacious learning and working environment.

ABOUT THE TEAM AND THE ROLEOur Student Journey team plays a central role in supporting, informing and empowering our diverse student community from their first contact through to graduation. We work collaboratively across academic and professional services to ensure every student feels connected, supported and heard.

As our new Student Communications Officer, you will help bring the student journey to life, crafting clear, engaging and inclusive communications, amplifying the student voice, and contributing directly to initiatives that enhance satisfaction, belonging and success on campus.

WHAT YOU’LL NEED TO SUCCEEDYou will bring excellent communication skills, a strong eye for detail, and the ability to translate complex information into clear, engaging content for a diverse student audience. You will be confident working across digital platforms, comfortable analysing data and feedback to refine your approach, and able to juggle multiple priorities in a fast‑paced environment. A collaborative mindset is essential, you will work closely with teams across the campus to deliver consistent, student‑centred messaging. Above all, you will have a genuine commitment to enhancing the student experience and ensuring every learner feels informed, supported and connected throughout their journey.

WE OFFER

• The opportunity to join a pilot of a pioneering 4-day-week (32 hours over 4 days).
• Excellent Defined Contribution Pension with additional benefits of life cover and income protection.
• Generous annual leave and Christmas closure days on top of Bank Holidays.
• Season Ticket Loan.
• Access to MyLifestyle benefit platform with plentiful of discounts and offers.
• Cycle to Work and Electric Car Salary Sacrifice schemes.
• Enhanced maternity and paternity policies.
• Our commitment to training and development.
• Our location in Canary Wharf with easy access.
• We are accredited Living Wage Employer.

Please note that in order to provide quality support to our students at all times, our professional staff work fully from the office.

Both the application form and the accompanying application form questions will be evaluated as part of the initial selection process.

Closing Date: 01 March 2026 (Midnight)

Please note we reserve the right to close the vacancy earlier should we have a sufficient response.