Student Engagement and Welfare Officer (Fixed Term)

City St George’s, University of London - School of Health & Medical Sciences

Placed On: 23rd December 2025
Closes: 11th January 2026
Job Ref: SHMS00537

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

Background

The School of Health & Medical Sciences (SHMS) combines the previous St George’s School of Health & Medical Sciences and City’s School of Health & Psychological Sciences, and is now one of the largest suppliers of the health workforce in the capital. We are a leading provider of education in the fields of healthcare, medicine and psychology, offering a wide breadth of courses. Our legacy institutions have a strong tradition of excellence in education, including over 250 years of experience in medical training and more than 140 years in nursing education.

SHMS are looking to appoint a fixed term (12 months), full-time Student Engagement and Welfare Officer within the Student Experience Team within the Student and Academic Administration department.

Responsibilities

The Student Engagement and Welfare Officer is a vital role in coordinating activities relating to student attendance, engagement and welfare, and provides support to students for enhancing progression and retention throughout their studies. The post holder will play an active role in advising and supporting Programme teams, Personal tutors and Programme Directors with any engagement issues and signpost to relevant services where required.

Please see the Job Description for further details.

Person Specification

The post holder will be required to have knowledge and experience of attendance and engagement processes. The successful candidate must be able to work under pressure with time-sensitive tasks, possess excellent communication skills, advise staff, and manage potentially challenging and complex student cases.

Please see the Person Specification for further details.

Please note the advertised role of Student Engagement and Welfare Officer does not satisfy the sponsorship requirements set out by the UKVI. If you require a visa at this time or continued sponsorship please contact us to further discuss.

Additional Information

Closing date: 11th January 2026 at 11:59pm.

The selection process will involve an interview and an assessment. Further details will be confirmed at the interview stage.

To apply and for more information about the post please use the links below.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.