Conduct outbound calls to prospective students, highlighting
the benefits of Moravian’s graduate programs.
Respond to new inquiries within one business day, ensuring
timely and effective communication.
Engage with prospective students both in-person and virtually
(e.g. hosting information sessions) to discuss the advantages of
Moravian’s graduate and continuing education programs, moving
inquiries to the application stage.
Consistently follow up with inquiries and applicants who have
yet to respond to outreach efforts.
Represent Moravian University at select fairs and conferences,
showcasing programs with professionalism and enthusiasm.
Collaborate with marketing and program directors to develop
compelling recruitment and admissions materials and ensure program
websites are up-to-date and compliant.
Attend clinical partner events to advertise and recruit for the
programs
Student Enrollment and Support:
- Guide potential students through the application process,
providing clear instructions on requirements and deadlines.
- Assist new students in setting up and accessing their network
credentials.
- Serve as a resource for students, maintaining regular
communication and connecting them with necessary services.
- Collaborate and meet regularly with program directors for
assigned programs.
- Collaborate with the Center for Global Education and Center for
Inclusive Excellence to support recruiting international students
where applicable.
Student Experience:
- Foster a positive student experience from the initial inquiry
stage, maintaining a student-centric approach in all
interactions.
- Provide clear and consistent communication, promptly addressing
any student concerns or issues.
QUALIFICATIONS:
Required
- Baccalaureate degree in a related field.
- Excellent verbal, written, and interpersonal communication
skills, with the ability to communicate persuasively and adapt to a
wide range of audiences.
- Strong organizational skills, with the ability to manage
multiple competing priorities and work independently with minimal
direction.
- Demonstrated ability to thrive in a fast-paced, changing,
results-oriented environment.
- Proven ability to work as a member of a team while also working
one-on-one with students — strong collaboration skills paired with
individual initiative.
- Commitment to customer service and the ability to serve as a
trusted ambassador of the One Enrollment Division's mission and
goals.
- Proficiency with integrated technology systems and tools,
including CRM platforms.
- Ability to work a flexible schedule, including evenings and
weekends, to accommodate student needs.
Preferred
- Master’s degree in a related field
- Experience with or knowledge of athletic training, occupational
therapy, and/or speech-language pathology.
- Previous experience in sales or higher education
admissions.
This position allows for a remote work schedule.
TO APPLY: Qualified candidates should attach their cover
letter, resume, and contact information for three professional
references to the online application by clicking “Apply Now”.
Please attach documents as a PDF file.
Moravian University will not sponsor applicants for a U.S. work
visa for this position.
Moravian University’s mission is to prepare individuals for
reflective lives and leadership in a world of change. In support of
this mission, we are dedicated to fostering an educational and
professional environment that is enriched by individuals of varied
backgrounds, experiences, and perspectives.
As part of Moravian University’s institutional values, all
employees contribute to upholding our
Community Standards and Expectations , which
emphasize respectful engagement, accountability, inclusion, and
lifelong learning.
Moravian University is an equal opportunity employer and does not
tolerate discrimination, harassment or retaliation against any
applicant for employment or admission on the basis of a
characteristic protected by federal, state or local laws. Please
see Moravian University’s Equal Opportunity and Title IX
nondiscrimination statement for additional
information.
Please visit moravian.edu/benefits to review benefits offered at
Moravian University*
WORK ENVIRONMENT: The work environment characteristics
described here are representative of those encountered while
performing the essential functions of this job.
The individual is routinely exposed to indoor conditions, minimum
outdoor weather and temperature extremes, and moderate noise
level.
We welcome applicants of all abilities and are dedicated to
fostering an inclusive work environment. If you need any
accommodations during the hiring process or in your role, we
encourage you to reach out to Human Resources at
hr@moravian.edu or
610.861.1527. View the
standard physical demands for positions at Moravian
University.
The specific statements shown in each section of this description
are not intended to be all-inclusive. They represent typical
elements and criteria necessary to successfully perform the
job.
*Please visit this link to review the benefit eligibility status
associated with this position.
Moravian University offers students a private education they will
not find anywhere else: personal attention and preparation for life
with a record of success longer than our nation's history. Located
in Bethlehem, Pennsylvania and offering undergraduate and graduate
degrees that blend liberal arts with professional programs,
Moravian University has been preparing students for reflective
lives, fulfilling careers, and transformative leadership in a world
of change since 1742. Moravian University is a member of The New
American Colleges and Universities (NAC&U), a national
consortium of selective, small to mid-size independent colleges and
universities dedicated to the purposeful integration of liberal
education, professional studies, and civic engagement. Visit
moravian.edu to learn more about how the Moravian University focus
on education for all prepares its students for life-long
success.
Moravian University is an equal opportunity employer valuing
diversity and encouraging individuals from under-represented
populations to apply.
