"Student Finance Officer"

About the College

David Game Higher Education (DGHE) is an independent higher education college in central London offering Bachelor’s degrees (Levels 4–6), Foundation courses, Top-Up programmes, and Higher National Certificates and Diplomas (HNCs/HNDs, Levels 4–5). The college specialises in Business Management, Public Services, Criminology and Criminal Justice, and Digital and Creative Technologies but with a growing interest in further development.

Role Summary

The Student Finance Officer plays a key role in the administration, monitoring and reconciliation of student funding, with particular responsibility for Student Finance England (SFE) / Student Loans Company (SLC) processes.

The postholder will support the Head of Student Finance in ensuring accurate and timely student loan administration and the monitoring of attendance for funding confirmation purposes. The role requires strong analytical skills, attention to detail, and the ability to manage complex funding.

Key Responsibilities

Student Finance Administration (SFE/SLC)

• Provide end-to-end support to students applying for SFE/SLC funding, from application through to approval and payment confirmation.
• Liaise with partner institutions and SLC to monitor funding approval progress.
• Create and submit Change of Circumstances (CoC) forms via the SLC portal.
• Confirm attendance and registration on the SLC portal to trigger payments.
• Produce and analyse SLC payment and reconciliation reports.
• Support termly and annual reconciliation processes for student referral Agents and collaborative partners.
• Compile payment reports for students studying under franchised or collaborative partnership arrangements.
• Support LLE (Lifelong Learning Entitlement) administration and reporting requirements.

Attendance Monitoring & Compliance

• With the support of the Attendance Monitor, review weekly attendance registers and monitor timely submissions, and
• Follow up with absent students and issue formal attendance warnings where appropriate, and
• Provide attendance data to support the academic ‘At Risk (students)’ panel.

Data Management & Reporting

• Analyse student data to identify trends in attendance, funding, and withdrawals.
• Prepare regular compliance and performance reports in an agreed format.
• Issue and import ULNs and university ID numbers into the student record system (i.e.., Quercus).
• Maintain up-to-date Student Finance and Student Services guidance and information on the VLE.
• Support the administration of student Bursaries.

Cross-Departmental Support

• Support the Head of Student Finance and Head of Admissions with administrative and compliance-related tasks.
• Liaise with university partners to confirm student registration and attendance.
• Notify relevant departments and collaborative partners of student withdrawals and update records accordingly.
• Contribute to continuous improvement of processes, documentation, and student guidance materials (e.g., video tutorials, PDF guides).
• Support colleagues more broadly where necessary and appropriate with administrative and compliance-related tasks to ensure institutional success.

About you

You should have significant experience administering SFE/SLC student finance processes within a Higher Education setting and confidence in using student records systems and funding portals. You will have excellent analytical, written and verbal communication skills and high attention to detail. You will be expected to produce clear reports and interpret data trends and must be a confident user of MS Excel and various AI tools.

Apply

To apply please send a covering letter and CV via the 'Apply' button above (e:jobs@dghe.ac.uk).

Job description and person specification available here.