Support student accounts functions including but not limited
to:
- Posting adjustments
- Prepare lists for reconciliation of student accounts and other
responsibilities associated with the administration of student
accounts and 3rd party billing
- Process all student payments received by the University in all
forms and delivery methods in a timely manner
- Oversee the processing and correspondence of all financial
related paperwork delivered to the office by or on behalf of
students
- Manage the processing and correspondence for corporate
reimbursement students
- Perform daily cash reconciliation and bank deposit
- Investigate disputed delinquent account balances; correct any
errors, including misapplied payments and miscellaneous
charges
- Prepare journal entries for approval of required
corrections
- Process student health insurance waivers and help with other
student health insurance processes and reconciliations
Other Functions :
All members of the Student Financial Services Office team assist
each other with the following functions:
- Maintains confidentiality of information and works in
accordance with FERPA guidelines on the disclosure of
information.
- Counter coverage as needed, assisting student who come into the
Center for assistance.
- Assist in the processing of mail
- Assist in the management of department schedule
- Continuing professional development and training; keeps current
with trends.
- Assists other department staff as needed to promote a team
effort.
Knowledge, Ability and Skill :
- Demonstrated commitment to fostering diversity, equity, and
inclusion, creating an environment where all members of the
University community are treated with respect and dignity.
- Strong attention to detail with the ability to process
information quickly and accurately.
- Exceptional customer service orientation with a professional
demeanor in all interactions.
- Excellent oral and written communication skills, including the
ability to explain complex financial concepts clearly.
- Highly organized with proven ability to prioritize multiple
tasks and meet deadlines in a fast-paced, high-volume
environment.
- Ability to work independently while maintaining a
collaborative, team-oriented approach.
- Skilled in building positive relationships and maintaining
staff morale through effective team-building strategies.
- Proactive in addressing the needs of a diverse student
population with empathy and tact.
- Proficient in Microsoft Word and Excel; familiarity with higher
education software platforms (e.g., Datatel Colleague, ImageNow)
preferred.
- Experience with cash handling, account balancing, and
reconciliation processes.
- Knowledge of Title IV federal regulations and financial aid
processes; prior experience in Financial Aid or Bursar functions
preferred.
Qualifications
Minimum Required Qualifications :
- Associate degree in accounting or equivalent financial
experience required; Bachelors Degree preferred
- Experience working at a college/university preferably in
financial aid and with First Generation population as well as Adult
Learners.
- Understanding of financial aid awarding and title IV
eligibility for undergraduate and graduate students.
- Experience with Higher Education software platforms desired;
knowledge of Datatel Colleague and ImageNow preferred
Physical and Mental Requirements :
Work Environment
None
Under 1/3
1/3 to 2/3
Over 2/3
Outdoor Weather Conditions
X
Work with fumes or airborne particles
X
Work near moving mechanical parts
X
Risk of electrical shock
X
Vibration
X
Physical Activity
None
Under 1/3
1/3 to 2/3
Over 2/3
Standing
X
Walking
X
Sitting
X
Talking & Hearing
X
Using hands/fingers to handle/feel
X
Climbing or balancing
X
Bending, pulling, pushing
X
Driving
X
Lifting Requirements
None
Under 1/3
1/3 to 2/3
Over 2/3
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 75 pounds
X
Up to 100 pounds
X
Over 100 pounds
X
Vision requirements (Especially relevant if driving is
required by the job)
_X_ Close vision (i.e., clear vision at 20 inches or less)
___ Distance vision (i.e., clear vision at 20 feet or more)
___ Color vision (i.e., ability to identify and distinguish
colors)
___ Peripheral vision (i.e., ability to observe an area that can be
seen up and down or
left and right while the eyes are fixed on a given point)
___ Depth perception (i.e., three-dimensional vision, ability to
judge distances and
spatial relationships)
___ No special vision requirements
Full-Time Employee Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- 401k employer match
- Employee & dependent life insurance
- Great tuition benefits for employees, spouse &
dependents
- PTO program
(This job description does not constitute an employment
agreement between The University of Bridgeport and employee. It is
used as a guide for personnel actions and is subject to change by
the University as the needs of the University and requirements of
the job change.)
The University of Bridgeport provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
disability, genetic information, marital status, amnesty, or status
as a covered veteran in accordance with applicable federal, state,
and local laws. The University of Bridgeport complies with
applicable state and local laws governing non-discrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation, and training.