Duties and Responsibilities:

Include, but are not limited to:
45% Customer Service:
· Respond to inquiries from students, parents, staff and faculty regarding billing issues, payment
methods, and account balances in a professional and courteous manner.
· Address students concerns or disputes regarding invoices or payments and work to resolve them promptly.
· Evaluate and accurately process credit balances on student and vendor accounts.
· Communicates and coordinates with the Account Receivable Manager regarding cashier operations,
training, scheduling, and other job-related issues.

25% Payment Processing:
· Receive and process payments from students, and other entities via various payment methods, such as cash,
checks and money orders.
· Record all incoming payments in the accounting system and allocate them to the appropriate students or
vendors accounts.
· Verify the accuracy of billing data and resolve any discrepancies or errors.
· Investigate and resolve discrepancies or discrepancies between payments and invoices.

25% Determine by department needs

5% Other duties as assigned

Required Education: High school diploma or equivalent; Associate's Degree or relevant certification in Accounting or Finance preferred.

Required Experience: • One year of related cashier experience.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Knowledge of accounting principles, revenue recognition, and accounts receivable management practices.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.

Required Knowledge, Skills and Abilities: • Proven experience in accounts receivable analysis, billing, or financial analysis role.
• Proficiency in using accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel for data analysis and reporting.
• Strong analytical and problem-solving skills with the ability to interpret financial data and draw meaningful insights.

Required Licenses or Certifications:

Preferred Education: • Two or more years working with cash, banking, higher education, and/or customer service.
• Excellent attention to detail and accuracy in financial record-keeping and analysis.

Preferred Experience: • Effective communication and interpersonal skills for interacting with internal stakeholders and external customers.

Preferred Knowledge, Skills and Abilities:

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Why Join BRCC?

Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.

Passing pre-employment criminal background screen is required as a condition of employment.

Duties and Responsibilities:

Include, but are not limited to:
45% Customer Service:
· Respond to inquiries from students, parents, staff and faculty regarding billing issues, payment
methods, and account balances in a professional and courteous manner.
· Address students concerns or disputes regarding invoices or payments and work to resolve them promptly.
· Evaluate and accurately process credit balances on student and vendor accounts.
· Communicates and coordinates with the Account Receivable Manager regarding cashier operations,
training, scheduling, and other job-related issues.

25% Payment Processing:
· Receive and process payments from students, and other entities via various payment methods, such as cash,
checks and money orders.
· Record all incoming payments in the accounting system and allocate them to the appropriate students or
vendors accounts.
· Verify the accuracy of billing data and resolve any discrepancies or errors.
· Investigate and resolve discrepancies or discrepancies between payments and invoices.

25% Determine by department needs

5% Other duties as assigned

Required Education: High school diploma or equivalent; Associate's Degree or relevant certification in Accounting or Finance preferred.

Required Experience: • One year of related cashier experience.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Knowledge of accounting principles, revenue recognition, and accounts receivable management practices.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.

Required Knowledge, Skills and Abilities: • Proven experience in accounts receivable analysis, billing, or financial analysis role.
• Proficiency in using accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel for data analysis and reporting.
• Strong analytical and problem-solving skills with the ability to interpret financial data and draw meaningful insights.

Required Licenses or Certifications:

Preferred Education: • Two or more years working with cash, banking, higher education, and/or customer service.
• Excellent attention to detail and accuracy in financial record-keeping and analysis.

Preferred Experience: • Effective communication and interpersonal skills for interacting with internal stakeholders and external customers.

Preferred Knowledge, Skills and Abilities:

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Why Join BRCC?

Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.

Passing pre-employment criminal background screen is required as a condition of employment.