"Student Outreach & Resource Center Graduate Assistant"

Job Description

Position Summary:

The Rollins College Student Outreach & Resource Center is seeking a Graduate Assistant to join their team! The responsibilities of the Student Outreach & Resource Center GA are centered on the College mission of educating students for global citizenship and responsible leadership, empowering graduates to pursue meaningful lives and productive careers.

The Student Outreach & Resource Center GA reports to the Assistant Director of the Student Outreach & Resource Center and provides oversight of crisis management cases and other student-related issues. As a non-clinical care manager for undergraduate students, the person in this position will have primary responsibility for providing support to students facing a range of challenges including but not limited to issues related to mental health, adjustment concerns, academic concerns and other behaviors in the campus community. The Student Outreach & Resource Center GA will assist in planning and delivering a variety of interventions, referrals, and follow-up services; maintain accurate case records; and provide outreach and support to students.The Student Outreach & Resource Center GA impacts student support and care on the Rollins campus. This position will assist in the following capacities, being directly responsible for (4) main initiatives:

• STUDENT OUTREACH AND SUPPORT: Provide non-clinical care management for students referred to the Dean of Students: Student Outreach & Resource Center department by:
  • Meeting with students referred to the Student Outreach & Resource Center.
  • Collaborating with appropriate staff to support students of concern.
  • Supporting community members seeking guidance around a range of student-related issues.
  • Maintaining factual case documentation.
  • Providing follow up outreach services.
  • Provide one-on-one appointments focused on organizational strategies, including topics such as time management, academic planning, and other skills to support student success.
• DIVISION AND DEPARTMENTAL MEETINGS: Attend bi-weekly team meetings, weekly one-on-one supervisor meetings and monthly division meetings.
• CAMPUS INITIATIVES: Represent the Student Outreach & Resource Center at functions such as departmental programming, open houses, and student activity fairs.
• OTHER: The Student Outreach & Resource Center GA will have opportunities that will aid in professional and personal development including, but not limited to:
  • Collaboration with the Wellness Center, Title IX, Accessibility Services, and other campus constituents that support student care needs.
  • Participation in staff development opportunities, including the Graduate Assistant curriculum. A strong emphasis will be placed on holistic development and personal wellbeing.

To learn more about the Student Outreach and Resource Center, please visit: https://www.rollins.edu/parents-families/student-outreach/.

Minimum Qualifications & Skill Sets:

• Strong interpersonal communication and challenge-resolution skills with an understanding of the unique challenges faced by student learners.
• Strong management skills with the demonstrated ability to coordinate, manage, implement, and evaluate multiple cases over varied timelines and an ability to work independently once instructed is necessary.
• Knowledge of time management skills, effective organizational skills, a working knowledge of campus resources, and a willingness to learn new skills throughout the year.
• Have enthusiasm and creativity in devising new ways to promote the department, receive student referrals, and work with each student's individual needs.
• Must be able to handle difficult situations and confidential information with sensitivity and professionalism.

Education Requirement:
The incumbent must be actively enrolled in a graduate degree-seeking program to qualify for this position and must remain actively enrolled in a graduate degree-seeking program for the duration of their employment in this position. This assistantship is intended for currently enrolled graduate students or individuals whose enrollment into a graduate degree program is imminent (e.g. student has been accepted into a graduate degree program and is awaiting the start of classes in the immediate future).

Additional Position Information:

Anticipated Employment Dates: Spring 2026 semester (with an option to extend through the 2026-2027 academic year.)

Work Schedule: The GA is responsible for dedicating 900 hours to this position. The scheduled work hours will be arranged each semester in agreement with the supervisor of this position. Although not a requirement, the GA may also work an occasional late afternoon/evening slot to accommodate programming initiatives.

Pay Rate: The hourly pay is $16.00 and there are no benefits associated with this position.

*Due to the confidentiality of these positions, we are not able to hire any student who has been in an Undergraduate Program at Rollins, in the past 3 years.*

Work Environment:

• Campus-based, front-facing customer service position, working in an office environment.
• Work requires visual strain and the use of a computer.
• Requires a flexible time schedule, as office hours are Monday-Friday 8:30AM-5:00PM

Instructions to Applicants:

To apply, please submit an application and upload the following materials:

1. Resume
2. Cover Letter (optional)

Review of applications will begin immediately and continue until the position is filled.