STUDENT SERVICE COORDINATOR II #00035908

Process graduate student forms, records, and related documentation.

Develop and maintain degree audits based on approved plans of study and monitor student academic progress, enrollment status, and milestone completion to ensure compliance with university requirements.

Review active student records, analyze enrollment, milestone, and graduation reports, and place enrollment holds when appropriate while communicating necessary actions to students and academic departments.

Review graduation applications and audits to determine completion of degree and certificate requirements and approve or deny final degree audits based on university standards.

Communicate outstanding academic and graduation requirements to students, faculty, and academic departments and recommend solutions consistent with university regulations and best practices.

Provide guidance and support to faculty and staff regarding graduate policies, procedures, and complex student situations.

Maintain and update graduate student reports and records as needed.

Build collaborative relationships with faculty, staff, and campus partners to support graduate student success and efficient operations.

Support for Graduate Council and Graduate Faculty Operations

• Coordinate, prepare, and distribute agendas and related materials for Graduate Council, Graduate Faculty, executive committee, and associated committee meetings.
• Schedule, attend, and facilitate meetings for the Graduate Council, Graduate Faculty, membership committee, awards committee, and ad hoc committees, and communicate outcomes and action items as appropriate.
• Generate and distribute communications on behalf of the Graduate Faculty president and support ongoing faculty governance activities.
• Monitor standing committee membership, coordinate committee elections as needed, and ensure continuity of committee operations.
• Coordinate and administer the Outstanding Graduate Faculty and Staff Awards process, including planning, communication, and organizational support.

Thesis and Dissertation Format Review

• Review theses and dissertations to ensure compliance with established Missouri University of Science and Technology formatting requirements and specifications.
• Meet with students to troubleshoot formatting concerns and provide guidance on document preparation standards.

Policy Development, Campus Collaboration, and Process Improvement

• Evaluate office practices, workflows, and policies to improve operational efficiency, compliance, and student support outcomes.
• Gather feedback from students, faculty, staff, and other stakeholders regarding graduate policies and procedures.
• Collaborate with team members and campus partners to develop policy and procedure recommendations for consideration by the Graduate Council and Graduate Faculty.
• Assist international graduate students in understanding and maintaining compliance with visa requirements while completing academic programs and participating in CPT/OPT opportunities.
• Participate in discussions and provide recommendations regarding office responsibilities and processes that impact graduate student support services.

Additional Responsibilities

• Perform other duties as assigned in support of graduate education operations and institutional goals.
  

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Strong communication skills, excellent attention to detail, and the ability to work effectively both as part of a team and with a highly diverse population.

Anticipated Hiring Range

The anticipated hiring range for this position has been established as $22.10 to $24.00 hourly.

Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 9
University Title: STUDENT SERVICE COORDINATOR II
To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Deadline

Applications will be accepted until this position is filled.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Community Information

University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.

About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university’s Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.

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Job Title STUDENT SERVICE COORDINATOR II #00035908

Job ID 60620

Location Rolla

Department Office of Graduate Education

Job Family Student Support

Business Unit Missouri S & T

Posted Date 08/10/2026

Close Date Open Until Filled