Student Success & Administrative Services Coordinator
SUMMARY
York County Community College (YCCC), a dynamic and student-centered institution with a proud 30-year history of transforming lives and communities throughout York County, Maine, is seeking a highly organized, student-focused, and collaborative professional to serve as Student Success & Administrative Services Coordinator.
Reporting to the Director of Industry Training & Development (with additional direction from directors of the York County Regional Training Center and County partners), the Student Success & Administrative Services Coordinator is a generalist, student-facing role that supports admissions, student success, registration services, and administrative coordination for credit and non-credit programming delivered at the York County Regional Training Center (RTC).
DUTIES AND RESPONSIBILITIES
Student Support & Retention
- Provide proactive success coaching to students in credit, non-credit, and workforce training programs
- Assist students in clarifying educational, career, and workforce goals
- Identify and respond to barriers to student success through timely intervention and referral
- Connect students with campus resources including tutoring, accessibility services, and financial aid
- Support student onboarding activities, including orientations and engagement initiatives
Administrative & Operational Coordination
- Coordinate scheduling of classrooms, labs, and meeting spaces
- Manage correspondence with students, instructors, vendors, and community partners
- Support purchasing, invoicing, and operational processes for RTC programming
- Maintain strong working relationships with campus departments and County partners
- Assist with website and social media updates related to RTC programming
Admissions, Onboarding & Registration Services
- Serve as the primary front-line contact for RTC programs and activities
- Provide accurate information regarding programs, admissions requirements, and enrollment processes
- Receive, review, and process admissions and registration documentation
- Maintain accuracy and confidentiality of student data in the student information system
- Track admissions and enrollment activity and coordinate with Admissions and Registration & Records
Data, Reporting & Institutional Engagement
- Maintain and report data related to enrollment, retention, and student outcomes
- Support program evaluation, compliance reporting, and planning efforts
- Participate in college committees, professional development, and public events
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