"Student Success Coordinator - Continuing Education - 2 Openings"

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Position Title: Student Success Coordinator - Continuing Education - 2 Openings

Job Category: Academic Staff

Employment Type: Regular

Job Profile: Academic Program Specialist

Job Duties:

Attention:

The Department of Continuing Education at the University of Wisconsin-Whitewater seeks two Student Success Coordinators (Academic Program Specialist, AE010).

Job Details:

Student Success Coordinators are responsible for supporting students enrolled in UWW’s Dual Enrollment programs, which allow high school students to earn college credits. These roles serve as a vital connector between high school teachers, institutional faculty liaisons, and campus student support services, ensuring a coordinated approach to student achievement and credit attainment. These positions will require state-wide travel and evening hours.

Key Job Responsibilities:

Student Support

• Provide direct outreach and advising to all assigned dual enrollment students within specified timeframes to introduce the academic success coaching process and establish a proactive and supportive wrap around relationship that will be fostered and maintained through the student life cycle
• Ensure that students are provided with an individualized learning plan that identifies resources for managing areas of challenge and concern, and timely next steps required to reach agreed upon academic goals
• Monitor student performance and intervene proactively when academic or engagement concerns arise, including reviewing final grades and transcripts in partnership with students, districts and families
• Develop workshops, orientation sessions, and digital resources tailored to help high school students understand college expectations and success strategies
• Support students in planning future academic pathways beyond dual enrollment by connecting students with appropriate contacts

Collaboration with High Schools

• Regular in-person visits to partner high schools to meet students, build relationships with educators and share student progress information, where appropriate
• Serve as the primary point of contact for high school teachers offering dual enrollment courses at their high schools
• Partner with high school counselors to align student support services and early college awareness programming
• Attend college and career planning events, parents-teacher, and school programs as appropriate
• Provide dual enrollment training days for current instructors including updates to institutional policies, student resources and college-level expectations

Faculty Liaison Engagement

• Coordinate with institutional faculty liaisons to ensure quality instruction and consistency across dual enrollment courses
• Facilitate communication between faculty liaison and high school teachers to support academic alignment and instructional needs
• Provide feedback on student experiences

Administrative Duties

• Provide direct student support throughout the application, registration and enrollment phases
• Maintain accurate records and prepare reports
• Ensure compliance with university policies and Higher Learning Commission regulations related to dual enrollment
• Work closely with stakeholders to meet established metrics and outcomes

Department: Continuing Education

Compensation: Well-qualified candidates can expect a starting annual salary within a range of $48,000 – $58,000.

UW System employees receive an excellent benefit package. To learn more about the UW System’s comprehensive benefit package, review the UW System Employee Benefits Brochure.

Required Qualifications:

• Bachelor's degree
• Minimum of 1 year of professional experience in advising, counseling, student services, human services or related field
• Driver’s License and reliable transportation: This position requires occasional evening and weekend work, as well as travel to partner high schools

Preferred Qualifications:

• 2+ years of experience in K-12 or higher education, ideally in student services
• Strong understanding of dual enrollment programs and their benefits
• Prior experience working closely with high school students
• Proficiency in Microsoft Office suite and student information systems
• Experience working within a Customer Relationship Management (CRM) tool

Knowledge, Skills and Abilities:

• Excellent oral and written communication skills with ability to match message delivery to audience needs via multiple delivery methods
• Ability to flourish and thrive in a fast-paced environment of rapid change, be comfortable with ambiguity, and think on one’s feet
• Demonstrated ability to provide quality customer service, including timely communication in-person, via phone, and email
• Demonstrated experience utilizing active listening and critical thinking skills to effectively solve problems
• Ability to use an array of technology tools including databases, Microsoft office suite, and social networking
• Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills

How to Apply:

Applications received by March 4, 2026 are ensured full consideration. The Search and Screen process will continue until both positions are filled.

Only complete application packages will be considered. This includes online submission of the following documents:

• Cover Letter
• Resume
• Name and contact information for three professional references

Contact Information:

For questions regarding this position, please contact:
Susie Feuerstein
262-472-3192
feuersts@uww.edu

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hr@uww.edu.